Remittance Errors

Remittance errors for payments may occur when data is transferred and after payments have been sent to the bank. Both kinds of errors are reported in the Return Error window.

The remittance system handles all error codes which can be sent through the return files. It is not required to manually cancel payments rejected by the bank.

Types of Errors

There are two types of remittance errors:

• Transfer error

• Rejection

Transfer Errors

If errors occur during transfer and no return data is created, payments have not been received by the bank.

If the payment file cannot be sent to the bank, you must cancel the payment order in the remittance system.

Rejections

If there is an error or information is missing with a payment that was sent to the bank, the return will contain a rejection of the payment.

If there is a rejection, the error code from the bank and an explanation is displayed for the payment in the Waiting Journal window. You will have to handle the rejection based how the remittance agreement was set up. For more information, see How to: Set Up Remittance Agreements.

See Also

Tasks

How to: Set Up Remittance Agreements
How to: Create Remittance Accounts
How to: Set Up Vendors for Remittance
How to: Create Remittance Suggestions
How to: Create Manual Remittance Payments
How to: Set Up Payment Line Information
How to: Test Remittance Payments
How to: Export Remittance Payments
How to: Import Payment Return Data
How to: Delete Remittance Payment Orders
How to: View Remittance Error Codes
How to: Cancel Payments

Concepts

Electronic Payments to Vendors in Norway
Recipient Reference Codes
Types of Payment Returns Files