3.2 Example 2: Make a Call from Office Communicator

This example illustrates how a series of use cases can be used to make a voice call from Office Communicator.

Use Cases

  • Sign in, as described in section 2.5.5.

  • Initiate a call from a client, as described in section 2.5.12.

  • Terminate a voice call, as described in section 2.5.15.

  • Send a Quality of Experience report, as described in section 2.5.16.

Details

The following diagram illustrates how the actors (user and administrator) interact with the use cases that are used as building blocks for this example.

Process for making a call from Office Communicator

Figure 22: Process for making a call from Office Communicator

The following diagram illustrates the sequence in which the use cases are invoked in this example.

Sequence for making a call from Office Communicator

Figure 23: Sequence for making a call from Office Communicator