3.3 Example 3: Accept an Inbound Call to Office Communicator

Office

This example illustrates how a series of use cases can be used to accept and answer a voice call from Office Communicator.

Use Cases

  • Sign in, as described in section 2.5.5.

  • Accept a voice call, as described in section 2.5.14.

  • Terminate a voice call, as described in section 2.5.15.

  • Send a Quality of Experience report, as described in section 2.5.16.

Details

The following diagram illustrates how the actors (user and administrator) interact with the use cases that are used as building blocks for this example.

Process for accepting an inbound call to Office Communicator

Figure 24: Process for accepting an inbound call to Office Communicator

The following diagram illustrates the sequence in which the use cases are invoked in this example.

Sequence for accepting an inbound call to Office Communicator

Figure 25: Sequence for accepting an inbound call to Office Communicator

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