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Deactivate a Terminal Server license server

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

To deactivate a Terminal Server license server

  • Using the Automatic method

  • Using the telephone method

Using the Automatic method

  1. Open Terminal Server Licensing.

  2. In the console tree, right-click the Terminal Server license server you want to deactivate, point to Advanced, and then click Deactivate Server. The Terminal Server License Server Wizard starts.

  3. In Required Information, confirm that your name, phone number, company, and country or region are correct, and then click Next.

    Your request to deactivate the Terminal Server license server is sent to the Microsoft Clearinghouse for processing.

  4. Click Finish.

Using the telephone method

  1. Open Terminal Server Licensing.

  2. In the console tree, right-click the Terminal Server license server you want to deactivate, point to Advanced, and then click Deactivate Server. The Terminal Server License Server Wizard starts.

  3. Select Telephone, and then click Next.

  4. Specify your location, and then click Next.

  5. Call the telephone number displayed in the wizard, and give the Customer Support representative the Product ID that is displayed below the telephone number.

  6. In the boxes in the wizard, type the 35-digit confirmation code provided by the Customer Support representative, and then click Next.

  7. Click Finish.

Notes

  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must have been delegated the appropriate authority. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure.

  • Terminal Serviceslicensingopen

  • For information about the Microsoft privacy statement, see Terminal Server license management and your privacy.

  • You cannot deactivate a Terminal Server license server by using the Web Browser connection method.

  • You might need to deactivate a Terminal Server license server when the certificate of the server has expired or becomes corrupted, or when the server is being redeployed. However, you will be prompted to reactivate the Terminal Server license server when its registration has expired.

  • When you deactivate a Terminal Server license server, you will not be able to license additional clients from this server until it is reactivated.

  • For more information about Terminal Server and Terminal Server Licensing, see Guidelines for Deploying Terminal Server (https://go.microsoft.com/fwlink/?LinkID=34627) and Windows Server 2003 Terminal Server Licensing (https://go.microsoft.com/fwlink/?LinkID=26220).

Information about functional differences

  • Your server might function differently based on the version and edition of the operating system that is installed, your account permissions, and your menu settings. For more information, see Viewing Help on the Web.

See Also

Concepts

Reactivate a Terminal Server license server Connect to a Terminal Server license server Change Terminal Server license server properties