Workflow
The workflow subsystem's goal is to process system events and run processes.
The workflow system consists of:
- A set of SOAP APIs. See CRMProcess and CRMProcessController classes.
- The Workflow Service (a Microsoft Windows service) that responds to events, schedules events, and runs processes. The Workflow Service is available in the Services utility in Windows Administrative Tools. This service is installed during Microsoft CRM Server installation and is configured to be started automatically.
- The Workflow Manager tool that provides a graphical user interface for creating processes.
- The Workflow Monitor tool that provides a graphical user interface for viewing process instances.
For more information about the workflow tools, please see the online help provided in each tool.
See also Workflow and Rule Management.