Help and support

Updated: August 27, 2013

Applies To: Windows 8, Windows 8.1

You can reduce customer support calls by providing help and support through your mobile broadband app.

In your app, you can provide access to self-help material in addition to assisted support channels. You can create a section where the users can find answers to the most common questions. You can simplify the help information based on a user’s device or firmware.

You can simplify the user experience by showing help for the user’s device only. You can get device model and firmware information by using the Subscriber and Device Information API.

Help and Support Page

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