Resources for Troubleshooting Errors in Application Lifecycle Management Tools

If an error message appears but does not contain information that you need to resolve the problem, you can consult the following resources:

  • The Developer Community   By reading and creating posts in forums, you can interact with other developers, in addition to Microsoft employees. If you encounter an error for which you cannot find a resolution, you can post questions about the issue on a forum. You can access forums, blogs, chats, and other resources on the following page of the Microsoft Web site: Microsoft Technical Communities.

  • Knowledge Base Articles   You can search the Knowledge Base (KB) online for articles about product issues. Not all issues have a corresponding article, but errors that a significant number of customers have encountered are typically documented. You can access these articles on the following page of the Microsoft Web site: Microsoft Help and Support.

  • Microsoft Connect   If you believe that the error that you encountered is a bug, you can report it to the Visual Studio team by using Microsoft Connect. You can access this resource from the following page on the Microsoft Web site: Microsoft Connect.

  • Product Support   If you still have questions after you try the other resources, you can contact Microsoft support services from the following page on the Microsoft Web site: Microsoft Help and Support. For information about product support that is available in your area, see Talk to Us.

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