Release history

Unified Service Desk 2.0

Updated: February 21, 2017

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

This is the release history page for the Unified Service Desk Developer Guide.

In This Topic

New and updated topics	Description of changes
What's new in Unified Service Desk	Added information about the new features.
Use SafeDispatcher for custom hosted controls in Unified Service Desk	New topic about the resilient and informative exception handling capability for custom hosted controls in Unified Service Desk.
Configure enhanced diagnostic logging for custom hosted controls	New topic about leveraging the enhanced diagnostic logging capabilities available in the predefined hosted controls for your custom controls in Unified Service Desk.
Keyboard shortcuts for panels	New topic about keyboard shortcut to traverse through panels and assigning keyboard shortcut to panels in Unified Service Desk.

New and updated topics	Description of changes
What's new in Unified Service Desk	Added information about the new features.
Replacement parameters	Added information about the new $SystemParameters.
Configure notifications in Unified Service Desk Popup Notification (Hosted Control)	New topics that contain information on how to configure notifications in Unified Service Desk.
Customize login and splash screens in Unified Service Desk	New topic on customizing branding in Unified Service Desk.
Customize themes in Unified Service Desk	Updated topic to add information about high-contrast mode support.
Use the Debugger control in Unified Service Desk	Moved topic from Unified Service Desk Administrator Guide; updated for enhancements under the Action Calls tab.

New and updated topics	Description of changes
What's new in Unified Service Desk	Added information about the new feature to integrate Interactive Service Hub with Unified Service Desk.
Interactive Service Hub Page (Hosted Control)	New topic that contains information on the new Interactive Service Hub Page hosted control, and the actions and events supported by this hosted control.
Integrate with Citrix applications	New topic that contains information on how to host Citrix applications in Unified Service Desk. This content was originally available in a Readme file in the User Interface Integration (UII) SDK package.

New and updated topics	Description of changes
What's new in Unified Service Desk	Added information about the new multi-monitor feature.
Multiple topics under the Hosted control types and action/event reference topic	Added information about the new RealignWindow action available for predefined hosted control types for the multi-monitor support feature.

New and updated topics	Description of changes
New document	Initial version for the Microsoft Dynamics 365 (online) and Microsoft Dynamics 365 release.