slakpiinstance EntityType

Dynamics CRM 2016
 

Updated: November 29, 2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Description: Service level agreement (SLA) key performance indicator (KPI) instance that is tracked for an individual case

Entity Set path:[organization URI]/api/data/v8.2/slakpiinstances

Base Type: crmbaseentity EntityType

Display Name: SLA KPI Instance

Primary Key: slakpiinstanceid

Primary Name Attribute: name

Properties

Lookup Properties

Single-valued navigation properties

Collection-valued navigation properties

Properties represent fields of data stored in the entity. Some properties are read-only.

Name

Type

Details

computedfailuretime

Edm.DateTimeOffset

Description: Computed Failure Date and time

Display Name: Computed Failure Time

computedwarningtime

Edm.DateTimeOffset

Description: Computed Warning Date and time

Display Name: Computed Warning Time

createdon

Edm.DateTimeOffset

Description: For internal use only.

Display Name: Created On

Read-only property

description

Edm.String

Description: For internal use only.

Display Name: Description

exchangerate

Edm.Decimal

Description: For internal use only.

Display Name: Exchange Rate

Read-only property

failuretime

Edm.DateTimeOffset

Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI) will expire.

Display Name: Failure Time

modifiedon

Edm.DateTimeOffset

Description: For internal use only.

Display Name: Modified On

Read-only property

name

Edm.String

Description: Type a descriptive name for the service level agreement (SLA) key performance indicator (KPI) instance.

Display Name: Name

slakpiinstanceid

Edm.Guid

Description: Unique identifier of the SLA KPI Instance.

Display Name: SLA KPI InstanceId

status

Edm.Int32

Description: Reason for the status of the service level agreement (SLA) key performance indicator (KPI) instance. For example, the SLA KPI could be Noncompliant or Succeeded.

Default Options:

0 : In Progress
1 : Noncompliant
2 : Nearing Noncompliance
3 : Paused
4 : Succeeded
5 : Canceled

Display Name: Status

succeededon

Edm.DateTimeOffset

Description: Shows the date and time when the service level agreement (SLA) key performance indicator (KPI) success criteria was met.

Display Name: Succeeded On

versionnumber

Edm.Int64

Description: For internal use only.

Display Name: Version Number

Read-only property

warningtime

Edm.DateTimeOffset

Description: Enter the date and time when the service level agreement (SLA) key performance indicator (KPI)will go to a warning state.

Display Name: Warning Time

warningtimereached

Edm.Int32

Description: Shows information about whether the case has reached its warning time.

Default Options:

0 : No
1 : Yes

Display Name: Warning Time Reached

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties

Name

Single-valued navigation property

Description

_createdby_value

createdby

For internal use only.

_createdonbehalfby_value

createdonbehalfby

For internal use only.

_modifiedby_value

modifiedby

For internal use only.

_modifiedonbehalfby_value

modifiedonbehalfby

For internal use only.

_ownerid_value

ownerid

Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user or team.

_owningbusinessunit_value

owningbusinessunit

Owning Business Unit.

_owningteam_value

OwningTeam.

_owninguser_value

Owning User.

_regarding_value

regarding

regarding_salesorder

regarding_account

regarding_opportunity

regarding_contact

regarding_quote

regarding_activitypointer

regarding_lead

regarding_invoice

Unique identifier of the record that this service level agreement (SLA) key performance indicator (KPI) instance is associated with.

_transactioncurrencyid_value

transactioncurrencyid

Choose the local currency for the record to make sure budgets are reported in the correct currency.

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name

Type

Partner

createdby

systemuser EntityType

lk_slakpiinstancebase_createdby

createdonbehalfby

systemuser EntityType

lk_slakpiinstancebase_createdonbehalfby

modifiedby

systemuser EntityType

lk_slakpiinstancebase_modifiedby

modifiedonbehalfby

systemuser EntityType

lk_slakpiinstancebase_modifiedonbehalfby

ownerid

principal EntityType

slakpiinstance_owner

owningbusinessunit

businessunit EntityType

business_unit_slakpiinstance

regarding

incident EntityType

slakpiinstance_incident

regarding_account

account EntityType

slakpiinstance_account

regarding_activitypointer

activitypointer EntityType

slakpiinstance_activitypointer

regarding_appointment

appointment EntityType

slakpiinstance_appointment

regarding_contact

contact EntityType

slakpiinstance_contact

regarding_email

email EntityType

slakpiinstance_email

regarding_fax

fax EntityType

slakpiinstance_fax

regarding_invoice

invoice EntityType

slakpiinstance_invoice

regarding_lead

lead EntityType

slakpiinstance_lead

regarding_letter

letter EntityType

slakpiinstance_letter

regarding_opportunity

opportunity EntityType

slakpiinstance_opportunity

regarding_phonecall

phonecall EntityType

slakpiinstance_phonecall

regarding_quote

quote EntityType

slakpiinstance_quote

regarding_salesorder

salesorder EntityType

slakpiinstance_salesorder

regarding_serviceappointment

serviceappointment EntityType

slakpiinstance_serviceappointment

regarding_socialactivity

socialactivity EntityType

slakpiinstance_socialactivity

regarding_task

task EntityType

slakpiinstance_task

transactioncurrencyid

transactioncurrency EntityType

TransactionCurrency_slakpiinstance

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name

Type

Partner

slakpiinstance_incident_firstresponsebykpi

incident EntityType

firstresponsebykpiid

slakpiinstance_incident_resolvebykpi

incident EntityType

resolvebykpiid

SLAKPIInstance_SyncErrors

syncerror EntityType

regardingobjectid_slakpiinstance_syncerror

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