RouteTo Action
Dynamics CRM 2016
Updated: November 29, 2016
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Routes a queue item to a queue, a user, or a team.
This Web API action corresponds to the organization service RouteToRequest.
RouteTo action is not bound to any entity types.
RouteTo action does not return a value.
Parameters allow for data to be passed to the action.
Name | Type | Nullable | Unicode | Description |
|---|---|---|---|---|
Target | false | The user, team or queue to which the queue item is routed to. | ||
QueueItem | The queue item to be routed. |
Microsoft Dynamics 365
© 2016 Microsoft. All rights reserved. Copyright
Community Additions
ADD
Show: