phonecall EntityType

Dynamics CRM 2016
 

Updated: November 29, 2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Description: Activity to track a telephone call.

Entity Set path:[organization URI]/api/data/v8.2/phonecalls

Base Type: activitypointer EntityType

Display Name: Phone Call

Primary Key: activityid

Primary Name Attribute: subject

Properties

Lookup Properties

Single-valued navigation properties

Collection-valued navigation properties

Properties represent fields of data stored in the entity. Some properties are read-only.

Name

Type

Details

activityadditionalparams

Edm.String

Description: Additional information provided by the external application as JSON. For internal use only.

Display Name: Additional Parameters

Inherited from: activitypointer EntityType

activityid

Edm.Guid

Description: Unique identifier of the activity.

Display Name: Phone Call

Inherited from: activitypointer EntityType

activitytypecode

Edm.String

Description: Type of activity.

Display Name: Activity Type

Read-only property

Inherited from: activitypointer EntityType

actualdurationminutes

Edm.Int32

Description: Actual duration of the activity in minutes.

Display Name: Duration

Inherited from: activitypointer EntityType

actualend

Edm.DateTimeOffset

Description: Actual end time of the activity.

Display Name: Actual End

Inherited from: activitypointer EntityType

actualstart

Edm.DateTimeOffset

Description: Actual start time of the activity.

Display Name: Actual Start

Inherited from: activitypointer EntityType

category

Edm.String

Description: Type a category to identify the phone call type, such as lead gathering or customer follow-up, to tie the phone call to a business group or function.

Display Name: Category

community

Edm.Int32

Description: Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only.

Inherited from: activitypointer EntityType

createdon

Edm.DateTimeOffset

Description: Date and time when the activity was created.

Display Name: Created On

Read-only property

Inherited from: activitypointer EntityType

deliverylastattemptedon

Edm.DateTimeOffset

Description: Date and time when the delivery of the activity was last attempted.

Read-only property

Inherited from: activitypointer EntityType

deliveryprioritycode

Edm.Int32

Description: Priority of delivery of the activity to the email server.

Inherited from: activitypointer EntityType

description

Edm.String

Description: Description of the activity.

Display Name: Description

Inherited from: activitypointer EntityType

directioncode

Edm.Boolean

Description: Select the direction of the phone call as incoming or outbound.

Default Options:

1 : Outgoing
0 : Incoming

Display Name: Direction

exchangeitemid

Edm.String

Description: The message id of activity which is returned from Exchange Server.

Inherited from: activitypointer EntityType

exchangerate

Edm.Decimal

Description: Exchange rate for the currency associated with the activitypointer with respect to the base currency.

Display Name: Exchange Rate

Read-only property

Inherited from: activitypointer EntityType

exchangeweblink

Edm.String

Description: Shows the web link of Activity of type email.

Inherited from: activitypointer EntityType

importsequencenumber

Edm.Int32

Description: Unique identifier of the data import or data migration that created this record.

Display Name: Import Sequence Number

instancetypecode

Edm.Int32

Description: Type of instance of a recurring series.

Read-only property

Inherited from: activitypointer EntityType

isbilled

Edm.Boolean

Description: Information regarding whether the activity was billed as part of resolving a case.

Default Options:

1 : Yes
0 : No

Display Name: Is Billed

Inherited from: activitypointer EntityType

ismapiprivate

Edm.Boolean

Description: For internal use only.

Inherited from: activitypointer EntityType

isregularactivity

Edm.Boolean

Description: Information regarding whether the activity is a regular activity type or event type.

Default Options:

1 : Yes
0 : No

Display Name: Is Regular Activity

Read-only property

Inherited from: activitypointer EntityType

isworkflowcreated

Edm.Boolean

Description: Information regarding whether the activity was created from a workflow rule.

Default Options:

1 : Yes
0 : No

Display Name: Is Workflow Created

Inherited from: activitypointer EntityType

lastonholdtime

Edm.DateTimeOffset

Description: Contains the date and time stamp of the last on hold time.

Display Name: Last On Hold Time

Inherited from: activitypointer EntityType

leftvoicemail

Edm.Boolean

Description: Left the voice mail

Default Options:

1 : Yes
0 : No

Display Name: Left Voice Mail

Inherited from: activitypointer EntityType

modifiedon

Edm.DateTimeOffset

Description: Date and time when activity was last modified.

Display Name: Modified On

Read-only property

Inherited from: activitypointer EntityType

onholdtime

Edm.Int32

Description: Shows how long, in minutes, that the record was on hold.

Display Name: On Hold Time (Minutes)

Read-only property

Inherited from: activitypointer EntityType

overriddencreatedon

Edm.DateTimeOffset

Description: Date and time that the record was migrated.

Display Name: Record Created On

phonenumber

Edm.String

Description: Type the phone number.

Display Name: Phone Number

postponeactivityprocessinguntil

Edm.DateTimeOffset

Description: For internal use only.

Read-only property

Inherited from: activitypointer EntityType

prioritycode

Edm.Int32

Description: Priority of the activity.

Default Options:

0 : Low
1 : Normal
2 : High

Display Name: Priority

Inherited from: activitypointer EntityType

processid

Edm.Guid

Description: Unique identifier of the Process.

Display Name: Process

Inherited from: activitypointer EntityType

scheduleddurationminutes

Edm.Int32

Description: Scheduled duration of the activity, specified in minutes.

Display Name: Scheduled Duration

Inherited from: activitypointer EntityType

scheduledend

Edm.DateTimeOffset

Description: Scheduled end time of the activity.

Display Name: Due

Inherited from: activitypointer EntityType

scheduledstart

Edm.DateTimeOffset

Description: Scheduled start time of the activity.

Display Name: Start Date

Inherited from: activitypointer EntityType

senton

Edm.DateTimeOffset

Description: Date and time when the activity was sent.

Read-only property

Inherited from: activitypointer EntityType

seriesid

Edm.Guid

Description: Uniqueidentifier specifying the id of recurring series of an instance.

Read-only property

Inherited from: activitypointer EntityType

sortdate

Edm.DateTimeOffset

Description: Shows the date and time by which the activities are sorted.

Display Name: Sort Date

Inherited from: activitypointer EntityType

stageid

Edm.Guid

Description: Unique identifier of the Stage.

Display Name: Process Stage

Inherited from: activitypointer EntityType

statecode

Edm.Int32

Description: Status of the activity.

Default Options:

0 : Open
1 : Completed
2 : Canceled

Display Name: Activity Status

Inherited from: activitypointer EntityType

statuscode

Edm.Int32

Description: Reason for the status of the activity.

Default Options:

1 : Open
2 : Made
3 : Canceled
4 : Received

Display Name: Status Reason

Inherited from: activitypointer EntityType

subcategory

Edm.String

Description: Type a subcategory to identify the phone call type and relate the activity to a specific product, sales region, business group, or other function.

Display Name: Sub-Category

subject

Edm.String

Description: Subject associated with the activity.

Display Name: Subject

Inherited from: activitypointer EntityType

subscriptionid

Edm.Guid

Description: For internal use only.

Display Name: Subscription

timezoneruleversionnumber

Edm.Int32

Description: For internal use only.

Display Name: Time Zone Rule Version Number

Inherited from: activitypointer EntityType

traversedpath

Edm.String

Description: For internal use only.

Display Name: Traversed Path

Inherited from: activitypointer EntityType

utcconversiontimezonecode

Edm.Int32

Description: Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

Inherited from: activitypointer EntityType

versionnumber

Edm.Int64

Description: Version number of the activity.

Display Name: Version Number

Read-only property

Inherited from: activitypointer EntityType

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties

Name

Single-valued navigation property

Description

_createdby_value

Unique identifier of the user who created the activity.

_createdonbehalfby_value

Unique identifier of the delegate user who created the activitypointer.

_modifiedby_value

Unique identifier of user who last modified the activity.

_modifiedonbehalfby_value

Unique identifier of the delegate user who last modified the activitypointer.

_ownerid_value

Unique identifier of the user or team who owns the activity.

_owningbusinessunit_value

Unique identifier of the business unit that owns the activity.

_owningteam_value

Unique identifier of the team that owns the activity.

_owninguser_value

Unique identifier of the user that owns the activity.

_regardingobjectid_value

Unique identifier of the object with which the activity is associated.

_sendermailboxid_value

Unique identifier of the mailbox associated with the sender of the email message.

_serviceid_value

Unique identifier of an associated service.

_slaid_value

Choose the service level agreement (SLA) that you want to apply to the case record.

_slainvokedid_value

Last SLA that was applied to this case. This field is for internal use only.

_transactioncurrencyid_value

Unique identifier of the currency associated with the activitypointer.

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name

Type

Partner

activityid_activitypointer

activitypointer EntityType

activity_pointer_phonecall

createdby

systemuser EntityType

lk_activitypointer_createdby

createdby_phonecall

systemuser EntityType

lk_phonecall_createdby

createdonbehalfby

systemuser EntityType

lk_activitypointer_createdonbehalfby

createdonbehalfby_phonecall

systemuser EntityType

lk_phonecall_createdonbehalfby

modifiedby

systemuser EntityType

lk_activitypointer_modifiedby

modifiedby_phonecall

systemuser EntityType

lk_phonecall_modifiedby

modifiedonbehalfby

systemuser EntityType

lk_activitypointer_modifiedonbehalfby

modifiedonbehalfby_phonecall

systemuser EntityType

lk_phonecall_modifiedonbehalfby

ownerid

principal EntityType

owner_activitypointers

owningbusinessunit

businessunit EntityType

business_unit_activitypointer

owningbusinessunit_phonecall

businessunit EntityType

business_unit_phone_call_activities

owningteam

team EntityType

team_activity

owningteam_phonecall

team EntityType

team_phonecall

owninguser

systemuser EntityType

user_activity

owninguser_phonecall

systemuser EntityType

user_phonecall

regardingobjectid_account

account EntityType

Account_ActivityPointers

regardingobjectid_account_phonecall

account EntityType

Account_Phonecalls

regardingobjectid_bookableresourcebooking

bookableresourcebooking EntityType

bookableresourcebooking_ActivityPointers

regardingobjectid_bookableresourcebooking_phonecall

bookableresourcebooking EntityType

bookableresourcebooking_PhoneCalls

regardingobjectid_bookableresourcebookingheader

bookableresourcebookingheader EntityType

bookableresourcebookingheader_ActivityPointers

regardingobjectid_bookableresourcebookingheader_phonecall

bookableresourcebookingheader EntityType

bookableresourcebookingheader_PhoneCalls

regardingobjectid_bulkoperation

bulkoperation EntityType

BulkOperation_ActivityPointers

regardingobjectid_bulkoperation_phonecall

bulkoperation EntityType

BulkOperation_Phonecall

regardingobjectid_campaign

campaign EntityType

Campaign_ActivityPointers

regardingobjectid_campaign_phonecall

campaign EntityType

Campaign_Phonecalls

regardingobjectid_campaignactivity

campaignactivity EntityType

CampaignActivity_ActivityPointers

regardingobjectid_campaignactivity_phonecall

campaignactivity EntityType

CampaignActivity_Phonecalls

regardingobjectid_contact

contact EntityType

Contact_ActivityPointers

regardingobjectid_contact_phonecall

contact EntityType

Contact_Phonecalls

regardingobjectid_contract

contract EntityType

Contract_ActivityPointers

regardingobjectid_contract_phonecall

contract EntityType

Contract_Phonecalls

regardingobjectid_entitlement

entitlement EntityType

entitlement_ActivityPointers

regardingobjectid_entitlement_phonecall

entitlement EntityType

entitlement_PhoneCalls

regardingobjectid_entitlementtemplate

entitlementtemplate EntityType

entitlementtemplate_ActivityPointers

regardingobjectid_entitlementtemplate_phonecall

entitlementtemplate EntityType

entitlementtemplate_PhoneCalls

regardingobjectid_incident

incident EntityType

Incident_ActivityPointers

regardingobjectid_incident_phonecall

incident EntityType

Incident_Phonecalls

regardingobjectid_invoice

invoice EntityType

Invoice_ActivityPointers

regardingobjectid_invoice_phonecall

invoice EntityType

Invoice_Phonecalls

regardingobjectid_knowledgearticle

knowledgearticle EntityType

KnowledgeArticle_ActivityPointers

regardingobjectid_knowledgearticle_phonecall

knowledgearticle EntityType

KnowledgeArticle_Phonecalls

regardingobjectid_knowledgebaserecord

knowledgebaserecord EntityType

KnowledgeBaseRecord_ActivityPointers

regardingobjectid_knowledgebaserecord_phonecall

knowledgebaserecord EntityType

KnowledgeBaseRecord_PhoneCalls

regardingobjectid_lead

lead EntityType

Lead_ActivityPointers

regardingobjectid_lead_phonecall

lead EntityType

Lead_Phonecalls

regardingobjectid_new_interactionforemail

interactionforemail EntityType

new_interactionforemail_ActivityPointers

regardingobjectid_opportunity

opportunity EntityType

Opportunity_ActivityPointers

regardingobjectid_opportunity_phonecall

opportunity EntityType

Opportunity_Phonecalls

regardingobjectid_quote

quote EntityType

Quote_ActivityPointers

regardingobjectid_quote_phonecall

quote EntityType

Quote_Phonecalls

regardingobjectid_salesorder

salesorder EntityType

SalesOrder_ActivityPointers

regardingobjectid_salesorder_phonecall

salesorder EntityType

SalesOrder_Phonecalls

sendermailboxid

mailbox EntityType

activitypointer_sendermailboxid_mailbox

serviceid

service EntityType

service_activity_pointers

serviceid_phonecall

service EntityType

service_phonecalls

sla_activitypointer_sla

sla EntityType

manualsla_activitypointer

sla_phonecall_sla

sla EntityType

manualsla_phonecall

slainvokedid_activitypointer_sla

sla EntityType

sla_activitypointer

slainvokedid_phonecall_sla

sla EntityType

sla_phonecall

stageid_processstage

processstage EntityType

processstage_phonecalls

transactioncurrencyid

transactioncurrency EntityType

TransactionCurrency_ActivityPointer

transactioncurrencyid_phonecall

transactioncurrency EntityType

TransactionCurrency_PhoneCall

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name

Type

Partner

activity_campaignresponse

campaignresponse EntityType

originatingactivityid_activitypointer

activity_pointer_activity_mime_attachment

activitymimeattachment EntityType

objectid_activitypointer

activity_pointer_appointment

appointment EntityType

activityid_activitypointer

activity_pointer_BulkOperation

bulkoperation EntityType

activityid_activitypointer

activity_pointer_BulkOperation_logs

bulkoperationlog EntityType

bulkoperationid_activitypointer

activity_pointer_campaignactivity

campaignactivity EntityType

activityid_activitypointer

activity_pointer_campaignresponse

campaignresponse EntityType

activityid_activitypointer

activity_pointer_email

email EntityType

activityid_activitypointer

activity_pointer_fax

fax EntityType

activityid_activitypointer

activity_pointer_incident_resolution

incidentresolution EntityType

activityid_activitypointer

activity_pointer_letter

letter EntityType

activityid_activitypointer

activity_pointer_opportunity_close

opportunityclose EntityType

activityid_activitypointer

activity_pointer_order_close

orderclose EntityType

activityid_activitypointer

activity_pointer_phonecall

phonecall EntityType

activityid_activitypointer

activity_pointer_quote_close

quoteclose EntityType

activityid_activitypointer

activity_pointer_recurringappointmentmaster

recurringappointmentmaster EntityType

activityid_activitypointer

activity_pointer_service_appointment

serviceappointment EntityType

activityid_activitypointer

activity_pointer_socialactivity

socialactivity EntityType

activityid_activitypointer

activity_pointer_task

task EntityType

activityid_activitypointer

activitypointer_activity_parties

activityparty EntityType

activityid_activitypointer

ActivityPointer_AsyncOperations

asyncoperation EntityType

regardingobjectid_activitypointer

ActivityPointer_BulkDeleteFailures

bulkdeletefailure EntityType

regardingobjectid_activitypointer

ActivityPointer_CampaignActivityItems

campaignactivityitem EntityType

campaignactivityid

activitypointer_connections1

connection EntityType

record1id_activitypointer

activitypointer_connections2

connection EntityType

record2id_activitypointer

ActivityPointer_QueueItem

queueitem EntityType

objectid_activitypointer

CreatedActivity_BulkOperationLogs

bulkoperationlog EntityType

createdobjectid_activitypointer

phonecall_actioncard

actioncard EntityType

regardingobjectid_phonecall_actioncard

phonecall_activity_parties

activityparty EntityType

activityid_phonecall

PhoneCall_Annotation

annotation EntityType

objectid_phonecall

PhoneCall_AsyncOperations

asyncoperation EntityType

regardingobjectid_phonecall

PhoneCall_BulkDeleteFailures

bulkdeletefailure EntityType

regardingobjectid_phonecall

phonecall_campaignresponse

campaignresponse EntityType

originatingactivityid_phonecall

phonecall_connections1

connection EntityType

record1id_phonecall

phonecall_connections2

connection EntityType

record2id_phonecall

PhoneCall_DuplicateBaseRecord

duplicaterecord EntityType

baserecordid_phonecall

PhoneCall_DuplicateMatchingRecord

duplicaterecord EntityType

duplicaterecordid_phonecall

phonecall_PostFollows

postfollow EntityType

regardingobjectid_phonecall

phonecall_PostRegardings

postregarding EntityType

regardingobjectid_phonecall

PhoneCall_QueueItem

queueitem EntityType

objectid_phonecall

PhoneCall_SyncErrors

syncerror EntityType

regardingobjectid_phonecall_syncerror

slakpiinstance_activitypointer

slakpiinstance EntityType

regarding_activitypointer

slakpiinstance_phonecall

slakpiinstance EntityType

regarding_phonecall

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