phonecall EntityType
Updated: November 29, 2016
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
Description: Activity to track a telephone call.
Entity Set path:[organization URI]/api/data/v8.2/phonecalls
Base Type: activitypointer EntityType
Display Name: Phone Call
Primary Key: activityid
Primary Name Attribute: subject
Properties represent fields of data stored in the entity. Some properties are read-only.
Name | Type | Details |
|---|---|---|
activityadditionalparams | Edm.String | Description: Additional information provided by the external application as JSON. For internal use only. Display Name: Additional Parameters Inherited from: activitypointer EntityType |
activityid | Edm.Guid | Description: Unique identifier of the activity. Display Name: Phone Call Inherited from: activitypointer EntityType |
activitytypecode | Edm.String | Description: Type of activity. Display Name: Activity Type Read-only property Inherited from: activitypointer EntityType |
actualdurationminutes | Edm.Int32 | Description: Actual duration of the activity in minutes. Display Name: Duration Inherited from: activitypointer EntityType |
actualend | Edm.DateTimeOffset | Description: Actual end time of the activity. Display Name: Actual End Inherited from: activitypointer EntityType |
actualstart | Edm.DateTimeOffset | Description: Actual start time of the activity. Display Name: Actual Start Inherited from: activitypointer EntityType |
category | Edm.String | Description: Type a category to identify the phone call type, such as lead gathering or customer follow-up, to tie the phone call to a business group or function. Display Name: Category |
community | Edm.Int32 | Description: Shows how contact about the social activity originated, such as from Twitter or Facebook. This field is read-only. Inherited from: activitypointer EntityType |
createdon | Edm.DateTimeOffset | Description: Date and time when the activity was created. Display Name: Created On Read-only property Inherited from: activitypointer EntityType |
deliverylastattemptedon | Edm.DateTimeOffset | Description: Date and time when the delivery of the activity was last attempted. Read-only property Inherited from: activitypointer EntityType |
deliveryprioritycode | Edm.Int32 | Description: Priority of delivery of the activity to the email server. Inherited from: activitypointer EntityType |
description | Edm.String | Description: Description of the activity. Display Name: Description Inherited from: activitypointer EntityType |
directioncode | Edm.Boolean | Description: Select the direction of the phone call as incoming or outbound. Default Options: 1 : Outgoing Display Name: Direction |
exchangeitemid | Edm.String | Description: The message id of activity which is returned from Exchange Server. Inherited from: activitypointer EntityType |
exchangerate | Edm.Decimal | Description: Exchange rate for the currency associated with the activitypointer with respect to the base currency. Display Name: Exchange Rate Read-only property Inherited from: activitypointer EntityType |
exchangeweblink | Edm.String | Description: Shows the web link of Activity of type email. Inherited from: activitypointer EntityType |
importsequencenumber | Edm.Int32 | Description: Unique identifier of the data import or data migration that created this record. Display Name: Import Sequence Number |
instancetypecode | Edm.Int32 | Description: Type of instance of a recurring series. Read-only property Inherited from: activitypointer EntityType |
isbilled | Edm.Boolean | Description: Information regarding whether the activity was billed as part of resolving a case. Default Options: 1 : Yes Display Name: Is Billed Inherited from: activitypointer EntityType |
ismapiprivate | Edm.Boolean | Description: For internal use only. Inherited from: activitypointer EntityType |
isregularactivity | Edm.Boolean | Description: Information regarding whether the activity is a regular activity type or event type. Default Options: 1 : Yes Display Name: Is Regular Activity Read-only property Inherited from: activitypointer EntityType |
isworkflowcreated | Edm.Boolean | Description: Information regarding whether the activity was created from a workflow rule. Default Options: 1 : Yes Display Name: Is Workflow Created Inherited from: activitypointer EntityType |
lastonholdtime | Edm.DateTimeOffset | Description: Contains the date and time stamp of the last on hold time. Display Name: Last On Hold Time Inherited from: activitypointer EntityType |
leftvoicemail | Edm.Boolean | Description: Left the voice mail Default Options: 1 : Yes Display Name: Left Voice Mail Inherited from: activitypointer EntityType |
modifiedon | Edm.DateTimeOffset | Description: Date and time when activity was last modified. Display Name: Modified On Read-only property Inherited from: activitypointer EntityType |
onholdtime | Edm.Int32 | Description: Shows how long, in minutes, that the record was on hold. Display Name: On Hold Time (Minutes) Read-only property Inherited from: activitypointer EntityType |
overriddencreatedon | Edm.DateTimeOffset | Description: Date and time that the record was migrated. Display Name: Record Created On |
phonenumber | Edm.String | Description: Type the phone number. Display Name: Phone Number |
postponeactivityprocessinguntil | Edm.DateTimeOffset | Description: For internal use only. Read-only property Inherited from: activitypointer EntityType |
prioritycode | Edm.Int32 | Description: Priority of the activity. Default Options: 0 : Low Display Name: Priority Inherited from: activitypointer EntityType |
processid | Edm.Guid | Description: Unique identifier of the Process. Display Name: Process Inherited from: activitypointer EntityType |
scheduleddurationminutes | Edm.Int32 | Description: Scheduled duration of the activity, specified in minutes. Display Name: Scheduled Duration Inherited from: activitypointer EntityType |
scheduledend | Edm.DateTimeOffset | Description: Scheduled end time of the activity. Display Name: Due Inherited from: activitypointer EntityType |
scheduledstart | Edm.DateTimeOffset | Description: Scheduled start time of the activity. Display Name: Start Date Inherited from: activitypointer EntityType |
senton | Edm.DateTimeOffset | Description: Date and time when the activity was sent. Read-only property Inherited from: activitypointer EntityType |
seriesid | Edm.Guid | Description: Uniqueidentifier specifying the id of recurring series of an instance. Read-only property Inherited from: activitypointer EntityType |
sortdate | Edm.DateTimeOffset | Description: Shows the date and time by which the activities are sorted. Display Name: Sort Date Inherited from: activitypointer EntityType |
stageid | Edm.Guid | Description: Unique identifier of the Stage. Display Name: Process Stage Inherited from: activitypointer EntityType |
statecode | Edm.Int32 | Description: Status of the activity. Default Options: 0 : Open Display Name: Activity Status Inherited from: activitypointer EntityType |
statuscode | Edm.Int32 | Description: Reason for the status of the activity. Default Options: 1 : Open Display Name: Status Reason Inherited from: activitypointer EntityType |
subcategory | Edm.String | Description: Type a subcategory to identify the phone call type and relate the activity to a specific product, sales region, business group, or other function. Display Name: Sub-Category |
subject | Edm.String | Description: Subject associated with the activity. Display Name: Subject Inherited from: activitypointer EntityType |
subscriptionid | Edm.Guid | Description: For internal use only. Display Name: Subscription |
timezoneruleversionnumber | Edm.Int32 | Description: For internal use only. Display Name: Time Zone Rule Version Number Inherited from: activitypointer EntityType |
traversedpath | Edm.String | Description: For internal use only. Display Name: Traversed Path Inherited from: activitypointer EntityType |
utcconversiontimezonecode | Edm.Int32 | Description: Time zone code that was in use when the record was created. Display Name: UTC Conversion Time Zone Code Inherited from: activitypointer EntityType |
versionnumber | Edm.Int64 | Description: Version number of the activity. Display Name: Version Number Read-only property Inherited from: activitypointer EntityType |
Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties
Name | Single-valued navigation property | Description |
|---|---|---|
_createdby_value | Unique identifier of the user who created the activity. | |
_createdonbehalfby_value | Unique identifier of the delegate user who created the activitypointer. | |
_modifiedby_value | Unique identifier of user who last modified the activity. | |
_modifiedonbehalfby_value | Unique identifier of the delegate user who last modified the activitypointer. | |
_ownerid_value | Unique identifier of the user or team who owns the activity. | |
_owningbusinessunit_value | Unique identifier of the business unit that owns the activity. | |
_owningteam_value | Unique identifier of the team that owns the activity. | |
_owninguser_value | Unique identifier of the user that owns the activity. | |
_regardingobjectid_value | Unique identifier of the object with which the activity is associated. | |
_sendermailboxid_value | Unique identifier of the mailbox associated with the sender of the email message. | |
_serviceid_value | Unique identifier of an associated service. | |
_slaid_value | Choose the service level agreement (SLA) that you want to apply to the case record. | |
_slainvokedid_value | Last SLA that was applied to this case. This field is for internal use only. | |
_transactioncurrencyid_value | Unique identifier of the currency associated with the activitypointer. |
Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.
Name | Type | Partner |
|---|---|---|
activityid_activitypointer | activity_pointer_phonecall | |
createdby | lk_activitypointer_createdby | |
createdby_phonecall | lk_phonecall_createdby | |
createdonbehalfby | lk_activitypointer_createdonbehalfby | |
createdonbehalfby_phonecall | lk_phonecall_createdonbehalfby | |
modifiedby | lk_activitypointer_modifiedby | |
modifiedby_phonecall | lk_phonecall_modifiedby | |
modifiedonbehalfby | lk_activitypointer_modifiedonbehalfby | |
modifiedonbehalfby_phonecall | lk_phonecall_modifiedonbehalfby | |
ownerid | owner_activitypointers | |
owningbusinessunit | business_unit_activitypointer | |
owningbusinessunit_phonecall | business_unit_phone_call_activities | |
owningteam | team_activity | |
owningteam_phonecall | team_phonecall | |
owninguser | user_activity | |
owninguser_phonecall | user_phonecall | |
regardingobjectid_account | Account_ActivityPointers | |
regardingobjectid_account_phonecall | Account_Phonecalls | |
regardingobjectid_bookableresourcebooking | bookableresourcebooking_ActivityPointers | |
regardingobjectid_bookableresourcebooking_phonecall | bookableresourcebooking_PhoneCalls | |
regardingobjectid_bookableresourcebookingheader | bookableresourcebookingheader_ActivityPointers | |
regardingobjectid_bookableresourcebookingheader_phonecall | bookableresourcebookingheader_PhoneCalls | |
regardingobjectid_bulkoperation | BulkOperation_ActivityPointers | |
regardingobjectid_bulkoperation_phonecall | BulkOperation_Phonecall | |
regardingobjectid_campaign | Campaign_ActivityPointers | |
regardingobjectid_campaign_phonecall | Campaign_Phonecalls | |
regardingobjectid_campaignactivity | CampaignActivity_ActivityPointers | |
regardingobjectid_campaignactivity_phonecall | CampaignActivity_Phonecalls | |
regardingobjectid_contact | Contact_ActivityPointers | |
regardingobjectid_contact_phonecall | Contact_Phonecalls | |
regardingobjectid_contract | Contract_ActivityPointers | |
regardingobjectid_contract_phonecall | Contract_Phonecalls | |
regardingobjectid_entitlement | entitlement_ActivityPointers | |
regardingobjectid_entitlement_phonecall | entitlement_PhoneCalls | |
regardingobjectid_entitlementtemplate | entitlementtemplate_ActivityPointers | |
regardingobjectid_entitlementtemplate_phonecall | entitlementtemplate_PhoneCalls | |
regardingobjectid_incident | Incident_ActivityPointers | |
regardingobjectid_incident_phonecall | Incident_Phonecalls | |
regardingobjectid_invoice | Invoice_ActivityPointers | |
regardingobjectid_invoice_phonecall | Invoice_Phonecalls | |
regardingobjectid_knowledgearticle | KnowledgeArticle_ActivityPointers | |
regardingobjectid_knowledgearticle_phonecall | KnowledgeArticle_Phonecalls | |
regardingobjectid_knowledgebaserecord | KnowledgeBaseRecord_ActivityPointers | |
regardingobjectid_knowledgebaserecord_phonecall | KnowledgeBaseRecord_PhoneCalls | |
regardingobjectid_lead | Lead_ActivityPointers | |
regardingobjectid_lead_phonecall | Lead_Phonecalls | |
regardingobjectid_new_interactionforemail | new_interactionforemail_ActivityPointers | |
regardingobjectid_opportunity | Opportunity_ActivityPointers | |
regardingobjectid_opportunity_phonecall | Opportunity_Phonecalls | |
regardingobjectid_quote | Quote_ActivityPointers | |
regardingobjectid_quote_phonecall | Quote_Phonecalls | |
regardingobjectid_salesorder | SalesOrder_ActivityPointers | |
regardingobjectid_salesorder_phonecall | SalesOrder_Phonecalls | |
sendermailboxid | activitypointer_sendermailboxid_mailbox | |
serviceid | service_activity_pointers | |
serviceid_phonecall | service_phonecalls | |
sla_activitypointer_sla | manualsla_activitypointer | |
sla_phonecall_sla | manualsla_phonecall | |
slainvokedid_activitypointer_sla | sla_activitypointer | |
slainvokedid_phonecall_sla | sla_phonecall | |
stageid_processstage | processstage_phonecalls | |
transactioncurrencyid | TransactionCurrency_ActivityPointer | |
transactioncurrencyid_phonecall | TransactionCurrency_PhoneCall |
Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.
Name | Type | Partner |
|---|---|---|
activity_campaignresponse | originatingactivityid_activitypointer | |
activity_pointer_activity_mime_attachment | objectid_activitypointer | |
activity_pointer_appointment | activityid_activitypointer | |
activity_pointer_BulkOperation | activityid_activitypointer | |
activity_pointer_BulkOperation_logs | bulkoperationid_activitypointer | |
activity_pointer_campaignactivity | activityid_activitypointer | |
activity_pointer_campaignresponse | activityid_activitypointer | |
activity_pointer_email | activityid_activitypointer | |
activity_pointer_fax | activityid_activitypointer | |
activity_pointer_incident_resolution | activityid_activitypointer | |
activity_pointer_letter | activityid_activitypointer | |
activity_pointer_opportunity_close | activityid_activitypointer | |
activity_pointer_order_close | activityid_activitypointer | |
activity_pointer_phonecall | activityid_activitypointer | |
activity_pointer_quote_close | activityid_activitypointer | |
activity_pointer_recurringappointmentmaster | activityid_activitypointer | |
activity_pointer_service_appointment | activityid_activitypointer | |
activity_pointer_socialactivity | activityid_activitypointer | |
activity_pointer_task | activityid_activitypointer | |
activitypointer_activity_parties | activityid_activitypointer | |
ActivityPointer_AsyncOperations | regardingobjectid_activitypointer | |
ActivityPointer_BulkDeleteFailures | regardingobjectid_activitypointer | |
ActivityPointer_CampaignActivityItems | campaignactivityid | |
activitypointer_connections1 | record1id_activitypointer | |
activitypointer_connections2 | record2id_activitypointer | |
ActivityPointer_QueueItem | objectid_activitypointer | |
CreatedActivity_BulkOperationLogs | createdobjectid_activitypointer | |
phonecall_actioncard | regardingobjectid_phonecall_actioncard | |
phonecall_activity_parties | activityid_phonecall | |
PhoneCall_Annotation | objectid_phonecall | |
PhoneCall_AsyncOperations | regardingobjectid_phonecall | |
PhoneCall_BulkDeleteFailures | regardingobjectid_phonecall | |
phonecall_campaignresponse | originatingactivityid_phonecall | |
phonecall_connections1 | record1id_phonecall | |
phonecall_connections2 | record2id_phonecall | |
PhoneCall_DuplicateBaseRecord | baserecordid_phonecall | |
PhoneCall_DuplicateMatchingRecord | duplicaterecordid_phonecall | |
phonecall_PostFollows | regardingobjectid_phonecall | |
phonecall_PostRegardings | regardingobjectid_phonecall | |
PhoneCall_QueueItem | objectid_phonecall | |
PhoneCall_SyncErrors | regardingobjectid_phonecall_syncerror | |
slakpiinstance_activitypointer | regarding_activitypointer | |
slakpiinstance_phonecall | regarding_phonecall |
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