Professional Support Options

Professional support options provide advanced support for experts and businesses. Visit our customized support sites for pay-per-incident assistance online (US $195) and phone (US $245) by experts trained to assist business professionals. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. If you are calling from Canada, Professional support is available by calling (800) 805-4440 from 8:00 a.m. – 8:00 p.m. Monday – Friday, Eastern Time.

Submit your incident online (US $195)

Get additional information on our support offerings:

Submit your incident over the phone (US $245):

Area of expertisePhone number
Developers(800) 936-5800
IT Professionals(800) 936-4900
Partners (resellers/consultants)(888) 456-5570
Microsoft Certified Solution Providers(888) 677-9444
Original Equipment Manufacturers(800) 936-2197
System Builders(888) 456-5570

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  • Microsoft support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.

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