Event Message:

Unable to read the "First Help" value under the MacSrv\\Performance Key. Status codes returned in data.

Source Event Log Event ID Event Type
Rasctrs Application 2004 Error


The registry subkey should have been created when the Services for Macintosh driver was installed. There might be a problem with the configuration of the Services for Macintosh driver.

User Action:

Check the Event Log in Event Viewer for related messages. Remove and reinstall the driver. If you continue to see this message, contact your technical support group.