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Web Telephony

An application platform that supports dual-access Web sites (accessible by telephone or Internet browser) and HTML-based IVR applications. The platform includes a run-time engine integrated into the server, a COM-based administration interface for installing and configuring Web Telephony applications, and access to the TAPI 3.x call object and scripting API, for implementing telephony operations.

Web Telephony Engine (WTE)

Provides support for HTML-based IVR applications, and dual-access Web sites (a Web site that is accessible by telephone as well as through a graphical browser). See Web Telephony.

Windows Open Services Architecture (WOSA)

Software architecture that provides a single system-level interface for connecting front-end applications with back-end services. Windows Telephony is part of WOSA.

 

 

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