CrmServiceClient.CloseTroubleTicket Method (Guid, String, String, Guid)

 

Updated: November 29, 2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

Closes a Trouble ticket by ID

Namespace:   Microsoft.Xrm.Tooling.Connector
Assembly:  Microsoft.Xrm.Tooling.Connector (in Microsoft.Xrm.Tooling.Connector.dll)

public Guid CloseTroubleTicket(
	Guid ticketId,
	string subject,
	string description,
	Guid batchId = null
)

Parameters

ticketId
Type: System.Guid

ID of the Ticket to close

subject
Type: System.String

Title of the close ticket record

description
Type: System.String

Description of the closed ticket

batchId
Type: System.Guid

Optional: if set to a valid GUID, generated by the Create Batch Request Method, will assigned the request to the batch for later execution, on fail, runs the request immediately

Return Value

Type: System.Guid

Returns the ID of the closed ticket

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