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fAllowToGetHelp (Standard 8 Module Reference)

7/8/2014

Review the applicable Feature modules and any examples for the fAllowToGetHelp setting in Windows Embedded 8 Standard (Standard 8).

This setting specifies whether the user can request remote assistance from a friend or a support professional.

Set to true to allow the user to request assistance; otherwise set to false. The default value is false.

The following table shows the modules that you can apply this setting to. In Image Configuration Editor (ICE), you can follow the corresponding path to set this setting for a module.

Module

Path

Remote Assistance

Features/Networking/Remote Assistance/fAllowToGetHelp

This example shows how to configure the device so that a friend or support professional can offer help by using an encrypted ticket. The ticket is configured to expire after one day.

<CreateEncryptedOnlyTickets>true</CreateEncryptedOnlyTickets>
<fAllowToGetHelp>true</fAllowToGetHelp>
<fAllowFullControl>true</fAllowFullControl>
<MaxTicketExpiry>1</MaxTicketExpiry>
<MaxTicketExpiryUnits>2</MaxTicketExpiryUnits>
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