Troubleshooting packaging, deployment, and query of Windows Store apps

The package isn't correctly formatted and needs to be re-built or re-signed.

You may get this error if there is a mismatch between the signing certificate subject name and the AppxManifest.xml publisher name.

See How to sign an app package using SignTool.

ERROR_INSTALL_OPEN_

PACKAGE_FAILED

The package couldn't be opened.

Possible causes:

• The package is unsigned.
• The publisher name doesn't match the signing certificate subject.
• The file:// prefix is missing or the package couldn't be found at the specified location.

Check the AppxPackagingOM event log for more info.

ERROR_INSTALL_PACKAGE_

NOT_FOUND

The package couldn't be found.

You may get this error while removing a package that isn't installed for the current user.

ERROR_INSTALL_INVALID_

PACKAGE

The package data isn't valid.

ERROR_INSTALL_RESOLVE_

DEPENDENCY_FAILED

The package failed update, dependency, or conflict validation.

Possible causes:

• The incoming package conflicts with an installed package.
• A specified package dependency can't be found.
• The package doesn't support the correct processor architecture.

Check the AppXDeployment-Server event log for more info.

ERROR_INSTALL_OUT_

OF_DISK_SPACE

There isn't enough disk space on your computer. Free some space and try again.

ERROR_INSTALL_NETWORK_

FAILURE

The package can't be downloaded.

ERROR_INSTALL_

REGISTRATION_FAILURE

The package can't be registered.

Check the AppXDeployment-Server event log for more info.

ERROR_INSTALL_

DEREGISTRATION_EFAILURE

The package can't be unregistered.

You may get this error while removing a package.

Check the AppXDeployment-Server event log for more info.

The user canceled the install request.

Package install failed. Contact the software vendor.

Check the AppXDeployment-Server event log for more info.

Package removal failed.

You may get this error for failures that occur during package uninstall.

For more info, see RemovePackageAsync.

ERROR_PACKAGE_

ALREADY_EXISTS

The provided package is already installed, and reinstallation of the package is blocked.

You may get this error if installing a package that is not bitwise identical to the package that is already installed. Note that the digital signature is also part of the package. Hence if a package is rebuilt or resigned, it is no longer bitwise identical to the previously installed package. Two possible options to fix this error are: (1) Increment the version number of the app, then rebuild and resign the package (2) Remove the old package for every user on the system before installing the new package.

The app can't be started. Try reinstalling the app.

ERROR_INSTALL_

PREREQUISITE_FAILED

A specified install prerequisite couldn't be satisfied.

ERROR_PACKAGE_

REPOSITORY_CORRUPTED

The package repository is corrupted.

You may get this error if the folder referenced by this registry key doesn't exist or is corrupted:

HKLM\Software\Microsoft\Windows\

CurrentVersion\Appx\PackageRepositoryRoot

To recover from this state, refresh your PC.

ERROR_INSTALL_

POLICY_FAILURE

To install this app, you need a developer license or a sideloading-enabled system.

You may get this error if the package doesn't meet one of the following requirements:

• The app is deployed using F5 in Visual Studio on a computer with a Windows Store developer license.
• The package is signed with a Microsoft signature and deployed as part of Windows or from the Windows Store.
• The package is signed with a trusted signature and installed on a computer with a Windows Store developer license, a domain-joined computer with the AllowAllTrustedApps policy enabled, or a computer with a Windows Sideloading license with the AllowAllTrustedApps policy enabled.

The app can't be started because it's currently updating.

ERROR_DEPLOYMENT_

BLOCKED_BY_POLICY

The package deployment operation is blocked by policy. Contact your system administrator.

Possible causes:

• Package deployment is blocked by Application Control Policies.
• Package deployment is blocked by the "Allow deployment operations in special profiles" policy.

One of the possible reasons is a need for a roaming profile. See Deploy Roaming User Profiles to set up Roaming User Profiles on user accounts. If there are no policies configured on your system and you still see this error, perhaps you are logged in with a temporary profile. Log out and log in again, then try the operation again.

The package couldn't be installed because resources it modifies are currently in use.

ERROR_RECOVERY_

FILE_CORRUPT

The package couldn't be recovered because data that's necessary for recovery is corrupted.

ERROR_INVALID_

STAGED_SIGNATURE

The signature isn't valid. To register in developer mode, AppxSignature.p7x and AppxBlockMap.xml must be valid or shouldn't be present.

If you are a developer using F5 with Visual Studio, ensure that your built project directory doesn't contain signature or block map files from previous versions of the package.

ERROR_DELETING_EXISTING_

APPLICATIONDATA_STORE_FAILED

An error occurred while deleting the package's previously existing application data.

You can get this error if the simulator is running. Close the simulator. You can also get this error if there are files open in the app data (for example, if you have a log file open in a text editor).

ERROR_INSTALL_

PACKAGE_DOWNGRADE

The package couldn't be installed because a higher version of this package is already installed.

ERROR_SYSTEM_

NEEDS_REMEDIATION

An error in a system binary was detected. Try refreshing the PC to fix the problem.

ERROR_APPX_INTEGRITY_

FAILURE_EXTERNAL

A corrupted non-Windows binary was detected on the system.

ERROR_RESILIENCY_

FILE_CORRUPT

The operation couldn't be resumed because data that's necessary for recovery is corrupted.

ERROR_INSTALL_FIREWALL_

SERVICE_NOT_RUNNING

The package couldn't be installed because the Windows Firewall service isn't running. Enable the Windows Firewall service and try again.

The packaging API has encountered an internal error.

APPX_E_INTERLEAVING_

NOT_ALLOWED

The package isn't valid because its contents are interleaved.

APPX_E_RELATIONSHIPS_

NOT_ALLOWED

The package isn't valid because it contains OPC relationships.

APPX_E_MISSING_

REQUIRED_FILE

The package isn't valid because it's missing a manifest or block map, or a code integrity file is present but a signature file is missing.

Ensure that the package isn't missing one or more of these required files:

• \AppxManifest.xml
• \AppxBlockMap.xml

If the package contains \AppxMetadata\CodeIntegrity.cat, it must also contain \AppxSignature.p7x.

The package's AppxManifest.xml file isn't valid.

The package's AppxBlockMap.xml file isn't valid.

The package contents can't be read because it's corrupted.

APPX_E_BLOCK_

HASH_INVALID

The computed hash value of the block doesn't match the has value stored in the block map.

APPX_E_REQUESTED_

RANGE_TOO_LARGE

The requested byte range is over 4 GB when translated to a byte range of blocks.

No signature is present in the subject.

You may get this error if the package is unsigned or the signature isn't valid. The package must be signed to be deployed.

A certificate chain processed, but terminated in a root certificate which isn't trusted by the trust provider.

See Signing a package.

A certificate chain couldn't be built to a trusted root certification authority.

See Signing a package.

APPX_E_INVALID_

SIP_CLIENT_DATA

The SIP_SUBJECTINFO structure used to sign the package didn't contain the required data

One or more arguments are not valid If you check the AppXDeployment-Server event log and see the following event; “While installing the package, the system failed to register the windows.repositoryExtension extension due to the following error: The parameter is incorrect.”

You may get this error if the manifest elements DisplayName or Description contain characters disallowed by Windows firewall; namely “|” and “all”, due to which Windows fails to create the AppContainer profile for the package . Please remove these characters from the manifest and try installing the package.