Administration Guide for the System Center Cloud Services Process Pack
Updated: May 7, 2012
Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager
Welcome to the Administration Guide for Microsoft System Center Cloud Services Process Pack. This guide contains concepts and procedures that System Center 2012 – Service Manager administrators must perform to install and configure the Cloud Services Process Pack.
Administration Guide Topics
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Overview
System Center Cloud Services Process Pack overview. -
Prerequisite Concepts
Defines user roles and tasks. Process workflows show how user tasks are related. -
Prerequisites
Defines what needs to be installed and configured before you install the Cloud Services Process Pack. -
Installation
Procedures for installing the Cloud Services Process Pack and the Cloud Services runbooks. -
Required Configuration Tasks
Required procedures that the service provider performs in the Service Manager console. -
Optional Configuration Tasks
Optional procedures that the service provider performs in the Service Manager console, to enable System Center Cloud Services Process Pack Self-Service Portal scenarios. -
Administration
Procedures for provisioning and decommissioning requests. -
Reporting
A short overview of reports and a list of sample reports and reporting prerequisites. -
Cloud Services Terminology
Describes terms that are used in the System Center Cloud Services Process Pack.
Other Resources
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