Sample: Qualify a lead
Dynamics CRM 2016
Updated: November 29, 2016
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
This sample code is for Microsoft Dynamics 365 (online & on-premises). Download the Microsoft Dynamics CRM SDK package. It can be found in the following location in the download package:
SampleCode\CS\BusinessDataModel\BusinessManagementSampleCode\WorkingWithLeads.cs
Requirements
For more information about the requirements for running the sample code provided in this SDK, see Use the sample and helper code.
Demonstrates
This sample shows how to qualify a lead and create an account, contact, or opportunity based on the lead.
Example
using System; using System.ServiceModel; using Microsoft.Crm.Sdk.Messages; using Microsoft.Xrm.Sdk; using Microsoft.Xrm.Sdk.Client; using Microsoft.Xrm.Sdk.Query; namespace Microsoft.Crm.Sdk.Samples { public class WorkingWithLeads { #region Class Level Members private OrganizationServiceProxy _serviceProxy; private Guid _lead1Id; private Guid _lead2Id; private Guid _accountId; private Guid _leadAccountId; private Guid _contactId; private Guid _opportunityId; #endregion #region How To Sample Code public void Run(ServerConnection.Configuration serverConfig, bool promptforDelete) { using (_serviceProxy = new OrganizationServiceProxy(serverConfig.OrganizationUri, serverConfig.HomeRealmUri,serverConfig.Credentials, serverConfig.DeviceCredentials)) { // This statement is required to enable early bound type support. _serviceProxy.EnableProxyTypes(); CreateRequiredRecords(); Console.WriteLine("=== Creating and Qualifying Leads ==="); // Create two leads. var lead1 = new Lead { CompanyName = "A. Datum Corporation", FirstName = "Henriette", LastName = "Andersen", Subject = "Sample Lead 1" }; _lead1Id = _serviceProxy.Create(lead1); NotifyEntityCreated(Lead.EntityLogicalName, _lead1Id); var lead2 = new Lead { CompanyName = "Adventure Works", FirstName = "Michael", LastName = "Sullivan", Subject = "Sample Lead 2" }; _lead2Id = _serviceProxy.Create(lead2); NotifyEntityCreated(Lead.EntityLogicalName, _lead2Id); // Qualify the first lead, creating an account and a contact from it, but // not creating an opportunity. var qualifyIntoAccountContactReq = new QualifyLeadRequest { CreateAccount = true, CreateContact = true, LeadId = new EntityReference(Lead.EntityLogicalName, _lead1Id), Status = new OptionSetValue((int)lead_statuscode.Qualified) }; var qualifyIntoAccountContactRes = (QualifyLeadResponse)_serviceProxy.Execute(qualifyIntoAccountContactReq); Console.WriteLine(" The first lead was qualified."); foreach (var entity in qualifyIntoAccountContactRes.CreatedEntities) { NotifyEntityCreated(entity.LogicalName, entity.Id); if (entity.LogicalName == Account.EntityLogicalName) { _leadAccountId = entity.Id; } else if (entity.LogicalName == Contact.EntityLogicalName) { _contactId = entity.Id; } } // Retrieve the organization's base currency ID for setting the // transaction currency of the opportunity. var query = new QueryExpression("organization"); query.ColumnSet = new ColumnSet("basecurrencyid"); var result = _serviceProxy.RetrieveMultiple(query); var currencyId = (EntityReference)result.Entities[0]["basecurrencyid"]; // Qualify the second lead, creating an opportunity from it, and not // creating an account or a contact. We use an existing account for the // opportunity customer instead. var qualifyIntoOpportunityReq = new QualifyLeadRequest { CreateOpportunity = true, OpportunityCurrencyId = currencyId, OpportunityCustomerId = new EntityReference( Account.EntityLogicalName, _accountId), Status = new OptionSetValue((int)lead_statuscode.Qualified), LeadId = new EntityReference(Lead.EntityLogicalName, _lead2Id) }; var qualifyIntoOpportunityRes = (QualifyLeadResponse)_serviceProxy.Execute(qualifyIntoOpportunityReq); Console.WriteLine(" The second lead was qualified."); foreach (var entity in qualifyIntoOpportunityRes.CreatedEntities) { NotifyEntityCreated(entity.LogicalName, entity.Id); if (entity.LogicalName == Opportunity.EntityLogicalName) { _opportunityId = entity.Id; } } DeleteRecords(promptforDelete); } } private void NotifyEntityCreated(String entityName, Guid entityId) { Console.WriteLine(" {0} created with GUID {{{1}}}", entityName, entityId); } private void CreateRequiredRecords() { // Create an account to relate the opportunity to. var account = new Account { Name = "Litware, Inc.", Address1_StateOrProvince = "Colorado" }; _accountId = (_serviceProxy.Create(account)); } private void DeleteRecords(bool prompt) { bool toBeDeleted = true; if (prompt) { // Ask the user if the created entities should be deleted. Console.Write("\nDo you want these entity records deleted? (y/n) [y]: "); String answer = Console.ReadLine(); if (answer.StartsWith("y") || answer.StartsWith("Y") || answer == String.Empty) { toBeDeleted = true; } else { toBeDeleted = false; } } if (toBeDeleted) { // Deleting the accounts will delete all of their related records, and then // only the leads will be left. _serviceProxy.Delete(Account.EntityLogicalName, _accountId); _serviceProxy.Delete(Account.EntityLogicalName, _leadAccountId); _serviceProxy.Delete(Lead.EntityLogicalName, _lead1Id); _serviceProxy.Delete(Lead.EntityLogicalName, _lead2Id); } } #endregion How To Sample Code #region Main method /// <summary> /// Standard Main() method used by most SDK samples. /// </summary> /// <param name="args"></param> static public void Main(string[] args) { try { // Obtain the target organization's web address and client logon // credentials from the user. ServerConnection serverConnect = new ServerConnection(); ServerConnection.Configuration config = serverConnect.GetServerConfiguration(); var app = new WorkingWithLeads(); app.Run(config, true); } catch (FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> ex) { Console.WriteLine("The application terminated with an error."); Console.WriteLine("Timestamp: {0}", ex.Detail.Timestamp); Console.WriteLine("Code: {0}", ex.Detail.ErrorCode); Console.WriteLine("Message: {0}", ex.Detail.Message); Console.WriteLine("Plugin Trace: {0}", ex.Detail.TraceText); Console.WriteLine("Inner Fault: {0}", null == ex.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault"); } catch (System.TimeoutException ex) { Console.WriteLine("The application terminated with an error."); Console.WriteLine("Message: {0}", ex.Message); Console.WriteLine("Stack Trace: {0}", ex.StackTrace); Console.WriteLine("Inner Fault: {0}", null == ex.InnerException.Message ? "No Inner Fault" : ex.InnerException.Message); } catch (System.Exception ex) { Console.WriteLine("The application terminated with an error."); Console.WriteLine(ex.Message); // Display the details of the inner exception. if (ex.InnerException != null) { Console.WriteLine(ex.InnerException.Message); FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault> fe = ex.InnerException as FaultException<Microsoft.Xrm.Sdk.OrganizationServiceFault>; if (fe != null) { Console.WriteLine("Timestamp: {0}", fe.Detail.Timestamp); Console.WriteLine("Code: {0}", fe.Detail.ErrorCode); Console.WriteLine("Message: {0}", fe.Detail.Message); Console.WriteLine("Plugin Trace: {0}", fe.Detail.TraceText); Console.WriteLine("Inner Fault: {0}", null == fe.Detail.InnerFault ? "No Inner Fault" : "Has Inner Fault"); } } } // Additional exceptions to catch: SecurityTokenValidationException, ExpiredSecurityTokenException, // SecurityAccessDeniedException, MessageSecurityException, and SecurityNegotiationException. finally { Console.WriteLine("Press <Enter> to exit."); Console.ReadLine(); } } #endregion Main method } }
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