Collections agent security role (CollectionLetterCollectionsAgent) [AX 2012]
Updated: May 6, 2014
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
The Collections agent security role represents a user who documents collections events and responds to collections inquiries.
By default, this security role is assigned the following duties in Microsoft Dynamics AX.
| Duty name | Duty AOT name | Duty description | ||
|---|---|---|---|---|
| Inquire into bill of exchange status | PaymBillOfExchangeStatusInquire | Respond to inquiries about the status of bills of exchange | ||
| Inquire into collections status | CollectionLetterCollectionsStatusInquir | Respond to inquiries about the status of collections | ||
| Inquire into credit card processing | CreditCardCreditCardProcessingInquire | Respond to inquiries about credit card processing | ||
| Inquire into customer invoice status | CustInvoiceCustomerInvoiceStatusInquire | Respond to inquiries about the status of customer invoices | ||
| Inquire into customer master | CustCustomerMasterInquire | Respond to inquiries about customer master data | ||
| Inquire into customer payments status | PaymCustomerPaymentsStatusInquire | Respond to inquiries about the status of customer payments | ||
| Inquire into customer reference data | CustCustomerReferenceDataInquire | Respond to inquiries about customer master reference data | ||
| Maintain activities | smmActivitiesMaintain | Maintain activities | ||
| Maintain collections transactions | CollectionLetterCollectionsTransMaintai | Document and record collections activities and collections business events | ||
| Maintain contacts | smmContactsMaintain | Configure and maintain contacts | ||
| Maintain customer master | CustCustomersMaintain | Document and record customer master information | ||
| Maintain periodic settlement and unsettlement
| MaintainAutoSettleReverse_RU |
Note Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).