E-Mail Migration Users Status Report

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu

You can display status information for each user migrated during a cutover Exchange migration, a staged Exchange migration, or an IMAP migration. This migration information can help you troubleshoot issues that might prevent the migration of a user’s mailbox or mailbox items. You can display this migration status information for migration batches that are currently running, that have been stopped, or that are complete.

To display per-user status information for a migration batch, perform the following steps:

1. In the Exchange Control Panel, select Manage My Organization > Users & Groups > E-Mail Migration.
2. In the migration batch list, click the migration batch to display.
3. In the details pane, in the Per-User Details field, click Open.

The E-Mail Migration Users window will appear.

The name of the migration batch, the administrator who started it, and the date and time it was started is displayed at the top of the window. The following information about the selected migration batch is displayed:

• Requested   The number of mailboxes migrated in the migration batch. Depending on the migration type, this field also indicates the number of distribution groups and mail contacts to be migrated.
• Synced   The number of mailboxes that were successfully migrated. Depending on the migration type, the value for this field also indicates the number of distribution groups and mail contacts that were migrated.
• Active   The number of mailboxes that are being actively migrated.
• Errors   The number of mailboxes for which migration failed.

Migration users list

Each user in the migration batch is included in the list of migration users. Use the drop-down list in the Select view field to filter the migration users list.

• All users   Displays all users in the migration batch.
• In progress users   Displays the users who are being actively migrated.
• Failed users   Displays the users for which migration failed.
• Synced users   Displays the users who were successfully migrated.

Note   The migration users list displays a maximum of 500 users. If the migration batch contains more than 500 users, you can search for a specific user or filter the list of users displayed.

Columns in the list of migration users

• E-mail Address   The user’s e-mail address.
• Status Summary   The user’s overall migration status. The possible values are InProgress, Synced, or Failed.
• Items Synced   The number of items in the user’s on-premises mailbox that were successfully migrated to the cloud-based mailbox.
• Items skipped   The number of items in the user’s on-premises mailbox that weren’t migrated to the cloud-based mailbox.

View migration status information for a specific user

To view status information for a specific mailbox, mail contact, or distribution group, click it in the list. Status information for the selected mail object is displayed in the details pane. The following table describes each field displayed in the details pane.

Migration phases

To help you understand the migration status states described in the previous section, it’s helpful to be familiar with the phases of the migration process. The following table describes these phases and indicates whether the phase is included in each type of migration.