About the Customer self-service portal [AX 2012]
Updated: April 7, 2011
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
The Customer self-service portal is a Web site where you, as an approved customer for an organization, can buy products online. In addition, you can perform the following tasks:
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View the product catalog and campaign items. For more information, see View catalog and campaign items.
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View and work with your shopping cart. For more information, see View the shopping cart.
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View your sales orders. For more information, see View your sales orders.
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View your customer invoices. For more information, see View your customer invoices.
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Maintain your return orders. For more information, see Return an item and View your return orders.
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Maintain your service orders, service subscriptions, and service agreements. For more information, see View service orders, View service subscriptions, and View service agreements.
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Maintain your account and contact information. For more information, see View or edit your customer account information and Add and maintain contacts and users.
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| The tasks that you can complete in the Customer self-service portal are determined by the level of access that you have been granted to the portal. |
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).
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