Create a customer advance
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Some projects require a significant financial investment before the project starts. You may want to request an advance payment from the customer when you negotiate a project contract. The customer advance amount can be stated as a specific amount or as a percentage of the total revenue for the project. As work progresses on the project, you can subtract part or all of the amount of the advance from project invoices. The amount of the advance and the terms for subtracting the advance are specified in the project contract.
You can request an advance amount from a customer only if the project stage is In process.
Set up a customer advance
Use this procedure to enter a customer advance percentage that you can apply to budget lines for a project. The percentage and description appear on the selected budget lines in the Customer advance form. You can use the same percentage for all lines in the budget by creating a default advance setting for a project. For more information about how to set up a default value for customer advances, see Customer advance (form).
Click Project management and accounting > Common > Projects > All projects. On the All projects list page, on the Action Pane, on the Project tab, in the New group, click Project to create a new project. Or, select a project in the list.
In the Projects form, on the Action Pane, on the Manage tab, in the Bill group, click Customer advance.
In the Customer advance form, in the Advance percentage field, enter the percentage to use to calculate the amount of a customer advance for the selected budget transaction type.
Optional: To enter or modify a percentage and description for all the lines at the same time, click Default settings. In the Update default values form, enter the percentage and description for the default percentage, and then select the Apply current settings check box. Click OK to save the default settings.
In the Customer advance form, click OK to save your information and open the Invoice proposals form. The amount of the customer advance is displayed in the form.
Create an invoice for a customer advance
Use this procedure to create a customer invoice to request an advance payment for a project.
Click Project management and accounting > Common > Projects > All projects. On the All projects list page, on the Action Pane, on the Project tab, click Project to create a new project, or select a project in the list.
On the Action Pane, on the Manage tab, in the Bill group, click Customer advance.
Follow the steps in the “Set up a customer advance” procedure in this topic to calculate the amount of a customer advance.
In the Invoice proposals form, review the preliminary information that appears on the customer invoice for the project. When you are ready to create the invoice and submit it for approval, click Submit.
Note
Before you can submit an invoice for approval, workflow for processing invoice proposals must be set up.
The invoice for the customer advance is routed to workflow. If the invoice is approved, the invoice is posted to the ledger accounts, and a copy is sent to the customer for payment.