Troubleshoot finding places on the map
I can't find a place on the map.
If you are looking for an attraction or other place located in a city, type the place name, a comma, the city name, a comma, and then the state or province name.
Also:
- Think of the Map settings pane as the master switch for turning on and off labels and symbols on your map. If the map does not display certain items that you expect, such as nearby places, make sure that the symbols you want are selected in the Map settings pane.
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Avoid using abbreviations. For example, type Fort instead of Ft.
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If the place name looks like an address, such as 12th Avenue Gallery, and you used the Find box on the Advanced toolbar, MapPoint may look for an address and not find the place you're looking for. On the Tools menu, click Find. In the Find dialog box, click the Place/Data tab, and try again.
It takes MapPoint a long time to find an address in the United States.
Include the state name in your address search to reduce the search time.
I can't find an address.
Make sure that you are searching in the appropriate country/region:
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In the Find dialog box, on the Address tab, in the Country list, select the correct country/region.
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On the Advanced toolbar, in the Find dialog box, be sure to enter the country/region name along with the other address information.
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Address coverage in MapPoint is available for all of the United States and Canada.
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Type as much of the address as possible. Adding the ZIP Code or postal code is especially helpful.
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Do not include apartment, suite, post office box numbers, or rural route (R.R.) addresses in the street address.
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Do not include fractions. For example, if the address is 654 1/2 Carlson Street, type 654 Carlson Street.
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If you are not sure of the correct spelling of a street or city name, type the closest approximation you can to view a list of possible choices, and then click the best match in the list.
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If a street name includes an ampersand (&), replace the ampersand with the word and. (Ampersands are used to denote intersections.)
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If you cannot find an address that includes an abbreviation, try spelling it out. For example, try Saint James if "St. James" is not recognized.
I found a place by using latitude and longitude coordinates, but it isn't where I expected it to be.
MapPoint maps are based on the World Geodetic System 1984 (WGS 84) datum (a grid of latitudes, longitudes, and elevations). Some maps and Global Positioning System (GPS) systems are based on other datums. If you obtained a latitude and longitude from a map or GPS system that is based on another datum, that location may appear in a different place on MapPoint maps.
Also:
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You can express latitude and longitude coordinates in decimal format or degrees, minutes, and seconds (DMS) format. Make sure that you're not mixing formats.
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If you're entering DMS coordinates, make sure that you're using one of the following formats, where D indicates direction (north, south, east, or west):
dd.mm.ssD
dd:mm:ssD
dd mm ssD
dd°mm'ss"D
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If you are entering coordinates in decimal format, be sure to use the minus sign (–) to indicate a location that is south of the equator or west of the prime meridian.
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If you have changed the default decimal symbol defined in Control Panel under Regional and Language Options, be sure to use the same decimal symbol when entering coordinates in decimal format or when using a decimal symbol for DMS coordinates.
I searched for attractions or businesses near a place, but they don't appear in the Find nearby places list.
If you are looking for a certain category of place, check to make sure that you have not chosen to hide that category from view.
I want to find places near just a small portion of my route.
You can narrow your search to places near a driving instruction.
To find places near a selected driving instruction
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On the Route menu, click Directions.
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Find the instruction that you want to search around, and then double-click it. That portion of the route is then selected on the map.
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In the Find nearby places pane, in the Around list, select Selected driving instruction.
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Make any other refinements to your search, and then click Search.
I can't find my pushpin on the map.
Be sure to enter the name exactly as it appears in the mapped data. If you can't remember the exact name of the pushpin you're looking for, you can review the names of each pushpin in a mapped set.
To view the names of pushpins in a pushpin set
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On the View menu, point to Panes, and then click Legend and overview.
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In the Legend and overview pane, select the name of pushpin set to which your pushpin belongs.
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On the Data menu, click Data set properties.
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Click the Matching tab to see the names of the pushpins in that set.
Note If the name of your pushpin is the same as or is similar to other place names on the map, such as a state or county name, the list of possible matches for your search may be quite long. Be sure to scroll through the list for the name of your pushpin.
I don't want other users to see the places I have found on a map.
You can clear found places immediately. You also can set an option that will clear found places each time you exit MapPoint.
To delete all of the found addresses, cities, ZIP Codes/postal codes, and Places/Data for all countries and regions
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On the Tools menu, click Options.
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In the Options dialog box, on the Settings tab, in the Find section, click the Clear now button.
To clear found locations each time you exit the program
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On the Tools menu, click Options.
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In the Options dialog box, on the Settings tab, in the Find section, select the Always clear history when exiting program check box.