Activate product

The MapPoint 2013 Product Activation Wizard is a Microsoft anti-piracy technology designed to verify that software products are legitimately licensed. Activation works by verifying that the product key, which you must supply to activate the product, is not in use on more personal computers than are permitted by the software license.

MapPoint will run on a 14-day trial license until you activate the product. When the trial license expires, you will no longer be able to use the product unless you activate it. The Product Activation Wizard will display how many days are remaining in the trial period. You can choose to activate or postpone activation until later. If you choose to activate later, you will be reminded to activate the next time you start the program. Activation can be done over an Internet connection or by phone. After activation is successful, you will not be prompted to activate again unless you upgrade to a different edition.

Note   You may also be prompted to activate the product if you make a significant change to your hardware.

Unable to activate online

If an error occurs during online activation, you can try to activate over the Internet again or you can activate over the phone.

Product key already in use

If you are notified that the product key you entered is already in use, you can either acquire a different key from a different copy of the product; or, if you have not yet used the allowed number of installations for the first product key, you can call Customer Support for assistance.

Customer support

For Product Activation phone support in the United States and Canada, call (866) 740-1256. For all other support issues, see Customer support options.

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