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MSDN Library

IncidentResolution (Case Resolution) Entity OptionSet Attribute Metadata

[Applies to: Microsoft Dynamics CRM 2011]

The incident resolution (case resolution) entity contains a number of attributes with the underlying type of OptionSetMetadata. This includes attributes of type PicklistAttributeMetadata, StateAttributeMetadata, and StatusAttributeMetadata. This topic shows the values for these attributes in a default, uncustomized installation of Microsoft Dynamics CRM. For information on how to generate and use enumerations for these values in your code, see Helper Code: Enumerations for Option Sets.

OptionSet Values

The following table lists the attributes and option set values for the incident resolution (case resolution) entity.

 

LogicalName Type OptionValue OptionDescription

statecode

State

0

Open

State

1

Completed

State

2

Canceled

statuscode

Status

1

Open

Status

2

Closed

Status

3

Canceled

Statecode to Statuscode Mapping

The following table shows the mapping between the default statecode and statuscode picklist values.

 

State State value Status Status value

Open

0

Open

1

Completed

1

Closed

2

Canceled

2

Canceled

3

See Also

Microsoft Dynamics CRM 2011
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