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How to: Void Credit Card Authorizations

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After a payment has been authorized, you can void this authorization. For example, you may have to void the authorization if the sales order amount has been significantly modified. After you have voided the authorization, you can then reauthorize payment for the updated amount.

To void a credit card authorization

  • On a sales order, in the Action Pane, click Actions, point to Functions, and then click Void Authorize. You can now reauthorize payment for the updated amount.

    To check the transaction status, click Related Information, point to Order, and then click Credit Cards Transaction Log Entries.

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