Set Up Outlook for Mac 2011 for Your E-Mail Account

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Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can automatically set up Microsoft Outlook for Mac 2011 to access your account using only your e-mail address and password.

How do I set up Outlook for Mac 2011?

  1. Open Outlook for Mac 2011. On the Tools menu, click Accounts. If this is the first account you're creating in Outlook 2011, under Add an Account, click Exchange Account.
    If you've previously created an e-mail account for a different e-mail address, in the lower-left corner of the Accounts dialog box, click +, and then click Exchange.
  2. On the Enter your Exchange account information page, type your e-mail address.
  3. Under Authentication, make sure User Name and Password is selected.
  4. In User name, type your complete e-mail address.
  5. Make sure Configure automatically is selected, and then click Add Account.
  6. After you click Add Account, Outlook will perform an online search to find your e-mail server settings. In the dialog box that asks you if you want to allow the server to configure your settings, select the Always use my response for this server check box, and then click Allow.
    If Outlook is able to set up your account, you'll see the account you set up in the left pane of the Accounts dialog box. Close the Accounts dialog box. If Outlook isn't able to set up your account, see "What else do I need to know?" later this topic.

What else do I need to know?

  • If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through Outlook will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using Outlook. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
  • If Outlook isn't able to set up your account, do one or more of the following:
    • Wait a few minutes and try again.
    • If you need to connect to your e-mail account immediately, use a Web browser or an e-mail program that supports POP or IMAP to connect to your account using Outlook Web App. For information, see How to Sign In to Outlook Web App or Use IMAP or POP E-Mail Programs.
    • If you know the name of the person who manages your mailbox (sometimes called an e-mail administrator), contact them and report the error you get when you try to connect with Outlook.