Model Your Business Data

Model Your Business Data

Dynamics CRM 2011

[Applies to: Microsoft Dynamics CRM 2011]

Microsoft Dynamics CRM 2011 provide a robust and customizable data model that uses entities to define the data tracked in the system. This section describes the out-of-the-box entities that correspond to the areas shown in the Web application. These entities are defined by metadata. For more information about how to customize entities, see Extend the Metadata Model.

In This Section

Introduction to Entities in Microsoft Dynamics CRM

Administration and Security Entities (Organization, Business Unit, User, Team, Privilege, Role, Field Security)

Activity Feeds Entities

Customer Entities (Account, Contact)

Business Management Entities

Sales Entities (Lead, Opportunity, Competitor, Quote, Order, Invoice)

Service Entities (Contract, Incident, Knowledge Base)

Marketing Entities (Campaign, List)

Activity Entities

Goal Management Entities

Product Catalog Entities

Sales Literature Entities

Schedule and Appointment Entities

Template Entities

Annotation (Note) Entity

UserQuery (Saved View) Entity

Microsoft Dynamics CRM 2011
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