CalculateTotalTimeIncidentRequest Class

  • Article

Applies To: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online

Contains the data that is needed to calculate the total time, in minutes, that you used while you worked on an incident (case).

Namespace: Microsoft.Crm.Sdk.Messages
Assembly: Microsoft.Crm.Sdk.Proxy (in Microsoft.Crm.Sdk.Proxy.dll)

Syntax

'Declaration
<DataContractAttribute(Namespace:="https://schemas.microsoft.com/crm/2011/Contracts")> _
Public NotInheritable Class CalculateTotalTimeIncidentRequest
    Inherits OrganizationRequest

[DataContractAttribute(Namespace="https://schemas.microsoft.com/crm/2011/Contracts")] 
public sealed class CalculateTotalTimeIncidentRequest : OrganizationRequest

Remarks

Message Availability

This message works regardless whether the caller is connected to the server or offline.

Usage

Pass an instance of this class to the Execute method, which returns an instance of the CalculateTotalTimeIncidentResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the Incident entity and access rights on the specified record in the IncidentId property. For a complete list of the required privileges, see CalculateTotalTimeIncident Privileges.

Notes for Callers

If an activity that is used to resolve the incident (case) has already been billed, those minutes are not included in the calculation of the current incident.

Inheritance Hierarchy

System.Object
   Microsoft.Xrm.Sdk.OrganizationRequest
    Microsoft.Crm.Sdk.Messages.CalculateTotalTimeIncidentRequest

Thread Safety

Any public static (Shared in Visual Basic) members of this type are thread safe. Any instance members are not guaranteed to be thread safe.

Platforms

Development Platforms

Windows Server 2008, Windows Server 2012, Windows 7 (All Versions), Windows 8 (All Versions)

Target Platforms

Windows Server 2008, ,Windows Server 2012, ,Windows 7 (All Versions),

See Also

Reference

CalculateTotalTimeIncidentRequest Members
Microsoft.Crm.Sdk.Messages Namespace
CalculateTotalTimeIncidentResponse

Other Resources

Incident (Case) Entities
Sample: Close an Incident
CalculateTotalTimeIncident Privileges
How Role-Based Security Can Be Used to Control Access to Entities In CRM
How Instance-Based Security Can Be Used to Control Access to Entity Instances (Records) In CRM

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