Best Practices for Monitoring with Operations Manager 2007

Best Practices for Monitoring with Operations Manager 2007

Adhere to the best practices listed in this topic to effectively monitor your applications using Operations Manager 2007.

Install additional management packs for more complete coverage

  • To help ensure that Operations Manager 2007 monitors the key applications in your BizTalk Server environment, you should install the following management packs:

    • BizTalk Server (required)

    • Enterprise Single Sign-On (required)

    • Windows Base OS (Server) (optional)

    • Microsoft Windows Server Cluster (if clusters are used, optional)

    • SQL Server 2008, SQL Server 2005 (optional)

    • Internet Information Services (IIS) 2008, IIS 2003 (optional)

    • Message Queuing (MSMQ) 3.0 (optional)

Review and prioritize alerts on a daily basis

  • Reviewing and prioritizing alerts on a daily basis helps to ensure that issues are resolved in a timely manner.

Verify that BizTalk Server is communicating with Operations Manager 2007 server.

  • If communication fails between the servers running BizTalk Server and the monitoring infrastructure, you will not receive alerts.

Enable and disable rules as necessary

  • By default, some of the rules in the BizTalk Server management pack are disabled. These disabled rules are of the following types: rules needing customization, rules that serve as templates, and rules for monitoring additional BizTalk Server events. Make sure the relevant rules for your BizTalk Server environment are enabled.

Customize rules as necessary for your environment

  • You should customize the rules in the BizTalk Server management pack to suit your BizTalk Server deployment. Some rules require monitoring thresholds or time thresholds that are best defined based on your specific BizTalk Server deployment.

Create additional rules as necessary, based on the rules included in the BizTalk Server Management Pack

  • Rules are provided for use as templates for artifacts that you create, such as BizTalk Server hosts. You should use these template rules as a reference when creating artifact-specific rules such as:

    • Host-specific rules, for example, host queue monitoring, and host throttling monitoring

    • MessageBox-specific rules

    • Rules for additional third party components, for example, MQSeries adapter

Monitor all the BizTalk Server related components

The components of the BizTalk Server environment that you should monitor to ensure that they are running include, but are not necessarily limited to:

  • BizTalk Host instances

  • SQL Server Agent jobs installed with BizTalk Server

  • Any custom services developed for the BizTalk solution

  • Status of any custom databases developed for the BizTalk solution

  • Any custom event log entries relevant to the BizTalk Server environment

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