How to: Set Up SEPA Direct Debit

From the Direct Debit Collections window, you can export instructions to your electronic bank to perform a direct debit collection from the customer’s bank account to your bank account. For more information, see Collect Payments with SEPA Direct Debit.

Note

The generic version of Microsoft Dynamics NAV supports the SEPA Credit Transfer format. In your country/region, other formats for electronic payments may be available. To enable export of a bank file formats that are not supported by the generic or local versions of Microsoft Dynamics NAV, you can set up a data exchange definition by using the Date Exchange Framework. For more information, see How to: Set Up Data Exchange Definitions.

Before you can process customer payments electronically by exporting direct debit instructions in the SEPA Direct Debit format, you must perform the following setup steps:

  • Set up the export format of the bank file that instructs your bank to perform a direct debit collection from the customer’s bank account to your bank account.

  • Set up the customer’s payment method.

  • Set up the direct-debit mandate that reflects your agreement with the customer to collect their payments in a certain agreement period.

To set up your bank account for SEPA direct debit

  1. In the Search box, enter Bank Accounts, and then choose the related link.

  2. Open the bank account that you want to use for direct debit.

  3. On the Transfer FastTab, in the SEPA Direct Debit Exp. Format field, choose the option for SEPA direct debit.

To set up the customer’s payment method for SEPA direct debit

  1. In the Search box, enter Payment Methods, and then choose the related link.

  2. In the Payment Methods window, on the Home tab, in the New group, choose New.

  3. Set up a payment method. Fill in the direct debit-specific fields as described in the following table.

    Field Description

    Direct Debit

    Specify if the payment method is for SEPA direct debit collection.

    Direct Debit Pmt. Terms Code

    Specify the payment terms, such as DON’T PAY, that are displayed on sales invoices that are paid with SEPA direct debit to indicate to the customer that the payment will be collected automatically. Alternatively, leave the field empty.

    Note

    Do not enter a value in the Bal. Account No. field.

  4. Choose the OK button to close the Payment Methods window.

  5. In the Search box, enter Customers, and then choose the related link.

  6. Open the customer card for the customer that you want to set up for SEPA direct debit collection.

  7. Choose the Payment Method Code field, and then select the payment method code that you specified in step 3.

  8. Repeat steps 6 and 7 for all customers that you want to set up for SEPA direct debit collection.

To set up the direct-debit mandate that represents the customer agreement

  1. In the Search box, enter Customers, and then choose the related link.

  2. Open the card for the customer that you want to set up for SEPA direct debits.

  3. In the Customer Card window, on the Navigate tab, in the Customer group, choose Bank Accounts.

  4. In the Customer Bank Account List window, select the customer bank account that will use direct debits, and then, on the Home tab, in the Process group, choose Direct Debit Mandates.

  5. In the SEPA Direct Debit Mandates window, fill in the fields as described in the following table.

    Field Description

    Customer Bank Account Code

    Specifies the bank account from which direct-debit payments are collected. This field is filled automatically.

    Valid From

    Specify the date when the direct-debit mandate starts.

    Valid To

    Specify the date when the direct-debit mandate ends.

    Date of Signature

    Specify the date when the customer signed the direct-debit mandate.

    Type of Payment

    Specify if the agreement covers multiple (Recurring) or a single (One Off) direct debit collection.

    Expected Number of Debits

    Specify how many direct debit collections you expect to make. This field is only relevant if you selected Recurring in the Type of Payment field.

    Debit Counter

    Specifies how many direct debit collections have been made using this direct-debit mandate. This field is automatically updated.

    Blocked

    Specify that direct debit collections cannot be made using this direct-debit mandate.

  6. Repeat steps 1 through 5 for all customers that you want to set up for SEPA direct debits.

The direct-debit mandate is automatically inserted in the Direct Debit Mandate ID field when you create a sales invoice for the customer that you selected in step 2. For more information, see How to: Create Multiple Sales Invoices Based on Direct Debit Mandates.

See Also

Concepts

Data Exchange

Other Resources

SEPA Direct Debit Exp. Format
SEPA Direct Debit Mandates
Collect Payments with SEPA Direct Debit