Configuring Access Rights for Agents

Agents need access rights to view workflows. This section describes how to configure access permissions for agents.

To configure access rights

  1. Start SQL Management Studio, and connect to the SQL server, CCFSQL.
  2. Open the CcfInfrastructure database, and then open the CCFUser table.
  3. Choose the agent who needs access rights. Make a note of the agent’s user ID (shown in the UserID column). You will need this information in step 7.
  4. In the CcfInfrastructure table, open the WorkflowsMaster table.
  5. Choose the workflow to which you want to give access. Make a note of the value in the WorkflowID column. You will need this information in step 7.
  6. In the CcfInfrastructure table, open the AgentWorkflowACL table.
  7. In the AgentID column, type the UserID value that you obtained in step 3, and in the WorkflowID column, type the WorkflowID that you obtained in step 5.

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