Configuring Access Rights for Agents
Agents need access rights to view workflows. This section describes how to configure access permissions for agents.
To configure access rights
- Start SQL Management Studio, and connect to the SQL server, CCFSQL.
- Open the CcfInfrastructure database, and then open the CCFUser table.
- Choose the agent who needs access rights. Make a note of the agent’s user ID (shown in the UserID column). You will need this information in step 7.
- In the CcfInfrastructure table, open the WorkflowsMaster table.
- Choose the workflow to which you want to give access. Make a note of the value in the WorkflowID column. You will need this information in step 7.
- In the CcfInfrastructure table, open the AgentWorkflowACL table.
- In the AgentID column, type the UserID value that you obtained in step 3, and in the WorkflowID column, type the WorkflowID that you obtained in step 5.
Show: