Configuration Web Service

The Configuration.asmx file of the Microsoft.Ccf.Csr.WebServices.ContactCenter Web service is used to retrieve configuration settings from the database. The following table defines defines the methods of the Web service.

Signature

Description

Public string getConfigurations(ConfigurationType type, string area)

This method returns the configuration values base of the configuration type (for example, providers, listeners, or URLs) and the area to which the configuration belongs (for example, AgentDesktop or CustomerWS).