Common Business User Tasks

Commerce Server 2009

Business users use the Commerce Server 2009 Business Management Applications to perform daily operations to manage the business and service side aspects of Commerce Server 2009. Tasks associated with using these applications are grouped into the following categories:

The following table provides links to topics that are useful for system administrators and business users who are responsible for connecting to the business management Web services. In each Business Management Application, security levels are added on each of the individual view states to allow for role-based access. Before they use a business management Web service, system administrators must configure the security level for an account.

The following table provides links to topics that are useful for business users who are responsible for defining the payment and shipping methods that are used in a site and other site terms.

The following table provides links to topics that are useful for customer support representatives who are responsible for addressing customer issues regarding orders.

The following table provides links to topics that are useful for personnel responsible for managing user lists and sending direct mail to users.

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