Troubleshooting the Catalog System
This section contains information related to troubleshooting some problems that you might encounter in your catalog implementations.
No UI or Unable to Edit the UI
When this error occurs, you might not be able to see the UI; or you might be able to see it but not be able to edit it. You might also get an error dialog. This error happens if you do not have the correct authorization permissions. To fix the problem, you need to add yourself as an administrator. To do this, see Managing Authorization Policies.
Catalog Web Service is Unavailable
If you get the following dialog there is a problem with your authentication.
This error means that you do not have the necessary permissions to access the database. Use the Event Viewer to see the specific error. To set up the correct authentication, see Securing the Deployment.
The Web.config file contains settings that control the size of the files that are imported. If you get errors when importing files, you might want to increase the value of the maxUploadFileSize attribute of the catalogWebService Element.
The maxSearchResults attribute of the catalogWebService Element controls the amount of data returned from a search. The default value is 500. If you want more results, increase this value.