Managing a Report in the Offline Mode
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Managing a Report in the Offline Mode

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

The following report managing activities cannot be performed when the local Microsoft Dynamics CRM system remains in the offline mode:

  • Create new reports or update existing reports by using the Create message and the Update message.
  • Delete the reports by using the Delete message.
  • Change the ownership type of the reports by using the MakeAvailableToOrganizationReport message or the MakeUnavailableToOrganizationReport message.
  • Run the custom reports that use the multi-valued parameters. The multi-valued parameters are defined in the MultiValue element of the Report Definition Language (RDL) file.

However, you can retrieve the published reports in the offline mode by using the Retrieve message and the RetrieveMultiple message. This enables you to view the reports in Microsoft Dynamics CRM Report Viewer and the Reports grid.

Note    We do not recommend that you use the ReportFolder, ReportName and ReportServerUrl global variables in reports that run in the offline mode. These variables are members of the Globals collection that contains the global variables for the report, such as execution time, number of pages, and report name. For more information about Global collections, see "Using Global Collections in Expressions (Reporting Services)" at

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