9 Index

A

Abstract data model

   client (section 3.2.1, section 3.4.1)

   remotesp client

   remotesp server

   server (section 3.1.1, section 3.3.1)

   tapsrv client

   tapsrv server

Accept packet

AddToConference packet

AgentSpecific_Line packet

AgentSpecific_Special_Case_Line packet

Answer packet

Applicability

ASYNCEVENTMSG packet

AVAILABLEPROVIDERENTRY packet

AVAILABLEPROVIDERLIST packet

B

BlindTransfer packet

C

Capability negotiation

Change tracking

Client

   abstract data model (section 3.2.1, section 3.4.1)

   communication packages

   initialization (section 3.2.3, section 3.4.3)

   local events (section 3.2.6, section 3.4.6)

   message processing (section 3.2.4, section 3.4.4)

   overview

   remotesp - abstract data model

   remotesp - initialization

   remotesp - local events

   remotesp - overview

   remotesp - packet processing

   remotesp - sequencing rules

   remotesp - timer events

   remotesp - timers

   remotesp interface

   sequencing rules (section 3.2.4, section 3.4.4)

   tapsrv - abstract data model

   tapsrv - initialization

   tapsrv - local events

   tapsrv - packet processing

   tapsrv - sequencing rules

   tapsrv - timer events

   tapsrv - timers

   timer events (section 3.2.5, section 3.4.5)

   timers (section 3.2.2, section 3.4.2)

ClientAttach (Opnum 0) method

ClientAttach method

ClientDetach (Opnum 2) method

ClientDetach method

ClientRequest (Opnum 1) method

ClientRequest method

Close_Line packet

Close_Phone packet

Common data types

Communication packages - client and server

CompleteCall_Line packet

CompleteCall_Special_Case_Line packet

CompleteTransfer_Line packet

CompleteTransfer_Special_Case_Line packet

Completion packets

   line device

   packets

Completion packets phone device

ConditionalMediaDetection packet

Constants

   line device

   phone device

Create session

   line device

   phone device

CreateAgent_Line packet

CreateAgent_Special_Case_Line packet

CreateAgentSession_Line packet

CreateAgentSession_Special_Case_Line packet

D

Data model - abstract

   client (section 3.2.1, section 3.4.1)

   remotesp client

   remotesp server

   server (section 3.1.1, section 3.3.1)

   tapsrv client

   tapsrv server

Data types

   common - overview

DeallocateCall packet

DEVICEINFO packet

DEVICEINFOLIST packet

DevSpecific_Line packet

DevSpecific_Phone packet

DevSpecific_Special_Case_Line packet

DevSpecific_Special_Case_Phone packet

DevSpecificFeature_Line packet

DevSpecificFeature_Special_Case_Line packet

Dial packet

Directory service schema elements

Drop packet

E

Elements - directory service schema

Establishing session packets example

Events

   local - client (section 3.2.6, section 3.4.6)

   local - server (section 3.1.6, section 3.3.6)

   timer - client (section 3.2.5, section 3.4.5)

   timer - server (section 3.1.5, section 3.3.5)

Examples

   overview

   packet exchange for establishing a management session

   packet exchange for getting the server configuration

   packet exchange for setting the server configuration

   packet exchanges for acd proxy requests and responses

   packet exchanges to answer an incoming call

   packet exchanges to create an agent session for an acd group

   packet exchanges to establish the session

   packet exchanges to forward incoming calls or modify the existing forward state

   packet exchanges to make an outgoing call

   packet exchanges to terminate the management session

   packet exchanges to terminate the session

   packet exchanges to transfer a connected call

F

Fields - vendor-extensible

FLOWSPEC packet

Forward_Line packet

Forward_Special_Case_Line packet

Forwarding calls packets example

FreeDialogInstance packet

Full IDL (section 6, section 6.1, section 6.2)

G

GatherDigits_Line packet

GenerateDigits packet

GenerateTone packet

Generic requests

GetAddressCaps packet

GetAddressID packet

GetAddressStatus packet

GetAgentActivityList_Line packet

GetAgentActivityList_Special_Case_Line packet

GetAgentCaps_Line packet

GetAgentCaps_Special_Case_Line packet

GetAgentGroupList_Line packet

GetAgentGroupList_Special_Case_Line packet

GetAgentInfo_Line packet

GetAgentInfo_Special_Case_Line packet

GetAgentSessionInfo_Line packet

GetAgentSessionInfo_Special_Case_Line packet

GetAgentSessionList_Line packet

GetAgentSessionList_Special_Case_Line packet

GetAgentStatus_Line packet

GetAgentStatus_Special_Case_Line packet

GetAsyncEvents packet

GetAvailableProviders packet

GetButtonInfo packet

GetCallHubTracking packet

GetCallIDs packet

GetCallInfo packet

GetCallStatus packet

GetData packet

GetDevCaps_Line packet

GetDevCaps_Phone packet

GetDevConfig packet

GetDeviceFlags packet

GetDisplay packet

GetGain packet

GetGroupList_Line packet

GetGroupList_Special_Case_Line packet

GetHookSwitch packet

GetID_Line packet

GetID_Phone packet

GetLamp packet

GetLineDevStatus packet

GetLineInfo packet

GetNewCalls packet

GetNumAddressIDs packet

GetPhoneInfo packet

GetProviderList packet

GetProxyStatus packet

GetQueueInfo_Line packet

GetQueueInfo_Special_Case_Line packet

GetQueueList_Line packet

GetQueueList_Special_Case_Line packet

GetRing packet

GetServerConfig packet

GetStatus packet

GetUIDllName packet

GetVolume packet

Glossary

H

Handle table

Hold packet

I

IDL (section 6, section 6.1, section 6.2)

Implementer - security considerations

Incoming call packets example

Index of security parameters

Informative references

Initialization

   client (section 3.2.3, section 3.4.3)

   remotesp client

   remotesp server

   server (section 3.1.3, section 3.3.3)

   tapsrv client

   tapsrv server

Initialize_Line packet

Initialize_Phone packet

Interfaces - client

   remotesp

Interfaces - server

   remotesp

Introduction

L

Line device

   completion packets

   constants

   create session

   requests

   terminate session

LINE_ADDRESSSTATE packet

LINE_AGENTSESSIONSTATUS packet

LINE_AGENTSPECIFIC packet

LINE_AGENTSTATUS packet

LINE_AGENTSTATUSEX packet

LINE_APPNEWCALL packet

LINE_CALLINFO packet

LINE_CALLSTATE packet

LINE_CLOSE packet

LINE_CREATE packet

LINE_CREATEDIALOGINSTANCE packet

LINE_DEVSPECIFIC packet

LINE_DEVSPECIFICFEATURE packet

LINE_GATHERDIGITS packet

LINE_GENERATE packet

LINE_GROUPSTATUS packet

LINE_LINEDEVSTATE packet

LINE_MONITORDIGITS packet

LINE_MONITORMEDIA packet

LINE_MONITORTONE packet

LINE_PROXYREQUEST packet

LINE_PROXYSTATUS packet

LINE_QUEUESTATUS packet

LINE_REMOVE packet

LINE_REPLY packet

LINEADDRCAPFLAGS_ACCEPTTOALERT

LINEADDRCAPFLAGS_ACDGROUP

LINEADDRCAPFLAGS_AUTORECONNECT

LINEADDRCAPFLAGS_BLOCKIDDEFAULT

LINEADDRCAPFLAGS_BLOCKIDOVERRIDE

LINEADDRCAPFLAGS_COMPLETIONID

LINEADDRCAPFLAGS_CONFDROP

LINEADDRCAPFLAGS_CONFERENCEHELD

LINEADDRCAPFLAGS_CONFERENCEMAKE

LINEADDRCAPFLAGS_DESTOFFHOOK

LINEADDRCAPFLAGS_DIALED

LINEADDRCAPFLAGS_FWDBUSYNAADDR

LINEADDRCAPFLAGS_FWDCONSULT

LINEADDRCAPFLAGS_FWDINTEXTADDR

LINEADDRCAPFLAGS_FWDNUMRINGS

LINEADDRCAPFLAGS_FWDSTATUSVALID

LINEADDRCAPFLAGS_HOLDMAKESNEW

LINEADDRCAPFLAGS_NOEXTERNALCALLS

LINEADDRCAPFLAGS_NOINTERNALCALLS

LINEADDRCAPFLAGS_NOPSTNADDRESSTRANSLATION

LINEADDRCAPFLAGS_ORIGOFFHOOK

LINEADDRCAPFLAGS_PARTIALDIAL

LINEADDRCAPFLAGS_PICKUPCALLWAIT

LINEADDRCAPFLAGS_PICKUPGROUPID

LINEADDRCAPFLAGS_PREDICTIVEDIALER

LINEADDRCAPFLAGS_QUEUE

LINEADDRCAPFLAGS_ROUTEPOINT

LINEADDRCAPFLAGS_SECURE

LINEADDRCAPFLAGS_SETCALLINGID

LINEADDRCAPFLAGS_SETUPCONFNULL

LINEADDRCAPFLAGS_TRANSFERHELD

LINEADDRCAPFLAGS_TRANSFERMAKE

LINEADDRESSCAPS packet

LINEADDRESSMODE_ADDRESSID

LINEADDRESSMODE_DIALABLEADDR

LINEADDRESSSHARING_BRIDGEDEXCL

LINEADDRESSSHARING_BRIDGEDNEW

LINEADDRESSSHARING_BRIDGEDSHARED

LINEADDRESSSHARING_MONITORED

LINEADDRESSSHARING_PRIVATE

LINEADDRESSSTATE_CAPSCHANGE

LINEADDRESSSTATE_DEVSPECIFIC

LINEADDRESSSTATE_FORWARD

LINEADDRESSSTATE_INUSEMANY

LINEADDRESSSTATE_INUSEONE

LINEADDRESSSTATE_INUSEZERO

LINEADDRESSSTATE_NUMCALLS

LINEADDRESSSTATE_OTHER

LINEADDRESSSTATE_TERMINALS

LINEADDRESSSTATUS packet

LINEADDRESSTYPE_DOMAINNAME

LINEADDRESSTYPE_EMAILNAME

LINEADDRESSTYPE_IPADDRESS

LINEADDRESSTYPE_PHONENUMBER

LINEADDRESSTYPE_SDP

LINEADDRFEATURE_FORWARD

LINEADDRFEATURE_FORWARDDND

LINEADDRFEATURE_FORWARDFWD

LINEADDRFEATURE_MAKECALL

LINEADDRFEATURE_PICKUP

LINEADDRFEATURE_PICKUPDIRECT

LINEADDRFEATURE_PICKUPGROUP

LINEADDRFEATURE_PICKUPHELD

LINEADDRFEATURE_PICKUPWAITING

LINEADDRFEATURE_SETMEDIACONTROL

LINEADDRFEATURE_SETTERMINAL

LINEADDRFEATURE_SETUPCONF

LINEADDRFEATURE_UNCOMPLETECALL

LINEADDRFEATURE_UNPARK

LINEAGENTACTIVITYENTRY packet

LINEAGENTACTIVITYLIST packet

LINEAGENTCAPS packet

LINEAGENTFEATURE_AGENTSPECIFIC

LINEAGENTFEATURE_GETAGENTACTIVITYLIST

LINEAGENTFEATURE_GETAGENTGROUP

LINEAGENTFEATURE_SETAGENTACTIVITY

LINEAGENTFEATURE_SETAGENTGROUP

LINEAGENTFEATURE_SETAGENTSTATE

LINEAGENTGROUPENTRY packet

LINEAGENTGROUPLIST packet

LINEAGENTINFO packet

LINEAGENTSESSIONENTRY packet

LINEAGENTSESSIONINFO packet

LINEAGENTSESSIONLIST packet

LINEAGENTSESSIONSTATE_BUSYONCALL

LINEAGENTSESSIONSTATE_BUSYWRAPUP

LINEAGENTSESSIONSTATE_ENDED

LINEAGENTSESSIONSTATE_NOTREADY

LINEAGENTSESSIONSTATE_READY

LINEAGENTSESSIONSTATE_RELEASED

LINEAGENTSESSIONSTATUS_NEWSESSION

LINEAGENTSESSIONSTATUS_STATE

LINEAGENTSESSIONSTATUS_UPDATEINFO

LINEAGENTSTATE_BUSYACD

LINEAGENTSTATE_BUSYINCOMING

LINEAGENTSTATE_BUSYOTHER

LINEAGENTSTATE_BUSYOUTBOUND

LINEAGENTSTATE_LOGGEDOFF

LINEAGENTSTATE_NOTREADY

LINEAGENTSTATE_READY

LINEAGENTSTATE_UNAVAIL

LINEAGENTSTATE_UNKNOWN

LINEAGENTSTATE_WORKINGAFTERCALL

LINEAGENTSTATEEX_BUSYACD

LINEAGENTSTATEEX_BUSYINCOMING

LINEAGENTSTATEEX_BUSYOUTGOING

LINEAGENTSTATEEX_NOTREADY

LINEAGENTSTATEEX_READY

LINEAGENTSTATEEX_RELEASED

LINEAGENTSTATEEX_UNKNOWN

LINEAGENTSTATUS packet

LINEAGENTSTATUS_ACTIVITY

LINEAGENTSTATUS_ACTIVITYLIST

LINEAGENTSTATUS_CAPSCHANGE

LINEAGENTSTATUS_GROUP

LINEAGENTSTATUS_GROUPLIST

LINEAGENTSTATUS_NEXTSTATE

LINEAGENTSTATUS_STATE

LINEAGENTSTATUS_VALIDNEXTSTATES

LINEAGENTSTATUS_VALIDSTATES

LINEAGENTSTATUSEX_NEWAGENT

LINEAGENTSTATUSEX_STATE

LINEAGENTSTATUSEX_UPDATEINFO

LINEANSWERMODE_DROP

LINEANSWERMODE_HOLD

LINEANSWERMODE_NONE

LINEAPPINFO packet

LINEBEARERMODE_ALTSPEECHDATA

LINEBEARERMODE_DATA

LINEBEARERMODE_MULTIUSE

LINEBEARERMODE_NONCALLSIGNALING

LINEBEARERMODE_PASSTHROUGH

LINEBEARERMODE_RESTRICTEDDATA

LINEBEARERMODE_SPEECH

LINEBEARERMODE_VOICE

LINEBUSYMODE_STATION

LINEBUSYMODE_TRUNK

LINEBUSYMODE_UNAVAIL

LINEBUSYMODE_UNKNOWN

LINECALLCOMPLCOND_BUSY

LINECALLCOMPLCOND_NOANSWER

LINECALLCOMPLMODE_CALLBACK

LINECALLCOMPLMODE_CAMPON

LINECALLCOMPLMODE_INTRUDE

LINECALLCOMPLMODE_MESSAGE

LINECALLFEATURE_ACCEPT

LINECALLFEATURE_ADDTOCONF

LINECALLFEATURE_ANSWER

LINECALLFEATURE_BLINDTRANSFER

LINECALLFEATURE_COMPLETECALL

LINECALLFEATURE_COMPLETETRANSF

LINECALLFEATURE_DIAL

LINECALLFEATURE_DROP

LINECALLFEATURE_GATHERDIGITS

LINECALLFEATURE_GENERATEDIGITS

LINECALLFEATURE_GENERATETONE

LINECALLFEATURE_HOLD

LINECALLFEATURE_MONITORDIGITS

LINECALLFEATURE_MONITORMEDIA

LINECALLFEATURE_MONITORTONES

LINECALLFEATURE_PARK

LINECALLFEATURE_PREPAREADDCONF

LINECALLFEATURE_REDIRECT

LINECALLFEATURE_RELEASEUSERUSERINFO

LINECALLFEATURE_REMOVEFROMCONF

LINECALLFEATURE_SECURECALL

LINECALLFEATURE_SENDUSERUSER

LINECALLFEATURE_SETCALLDATA

LINECALLFEATURE_SETCALLPARAMS

LINECALLFEATURE_SETMEDIACONTROL

LINECALLFEATURE_SETQOS

LINECALLFEATURE_SETTERMINAL

LINECALLFEATURE_SETTREATMENT

LINECALLFEATURE_SETUPCONF

LINECALLFEATURE_SETUPTRANSFER

LINECALLFEATURE_SWAPHOLD

LINECALLFEATURE_UNHOLD

LINECALLFEATURE2_COMPLCALLBACK

LINECALLFEATURE2_COMPLCAMPON

LINECALLFEATURE2_COMPLINTRUDE

LINECALLFEATURE2_COMPLMESSAGE

LINECALLFEATURE2_NOHOLDCONFERENCE

LINECALLFEATURE2_ONESTEPTRANSFER

LINECALLFEATURE2_PARKDIRECT

LINECALLFEATURE2_PARKNONDIRECT

LINECALLFEATURE2_TRANSFERCONF

LINECALLFEATURE2_TRANSFERNORM

LINECALLHUBTRACKING_ALLCALLS

LINECALLHUBTRACKING_NONE

LINECALLHUBTRACKING_PROVIDERLEVEL

LINECALLHUBTRACKINGINFO packet

LINECALLINFO packet

LINECALLINFOSTATE_APPSPECIFIC

LINECALLINFOSTATE_BEARERMODE

LINECALLINFOSTATE_CALLDATA

LINECALLINFOSTATE_CALLEDID

LINECALLINFOSTATE_CALLERID

LINECALLINFOSTATE_CALLID

LINECALLINFOSTATE_CHARGINGINFO

LINECALLINFOSTATE_COMPLETIONID

LINECALLINFOSTATE_CONNECTEDID

LINECALLINFOSTATE_DEVSPECIFIC

LINECALLINFOSTATE_DIALPARAMS

LINECALLINFOSTATE_DISPLAY

LINECALLINFOSTATE_HIGHLEVELCOMP

LINECALLINFOSTATE_LOWLEVELCOMP

LINECALLINFOSTATE_MEDIAMODE

LINECALLINFOSTATE_MONITORMODES

LINECALLINFOSTATE_NUMMONITORS

LINECALLINFOSTATE_NUMOWNERDECR

LINECALLINFOSTATE_NUMOWNERINCR

LINECALLINFOSTATE_ORIGIN

LINECALLINFOSTATE_OTHER

LINECALLINFOSTATE_QOS

LINECALLINFOSTATE_RATE

LINECALLINFOSTATE_REASON

LINECALLINFOSTATE_REDIRECTINGID

LINECALLINFOSTATE_REDIRECTIONID

LINECALLINFOSTATE_RELATEDCALLID

LINECALLINFOSTATE_TERMINAL

LINECALLINFOSTATE_TREATMENT

LINECALLINFOSTATE_TRUNK

LINECALLINFOSTATE_USERUSERINFO

LINECALLLIST packet

LINECALLORIGIN_CONFERENCE

LINECALLORIGIN_EXTERNAL

LINECALLORIGIN_INBOUND

LINECALLORIGIN_INTERNAL

LINECALLORIGIN_OUTBOUND

LINECALLORIGIN_UNAVAIL

LINECALLORIGIN_UNKNOWN

LINECALLPARAMFLAGS_BLOCKID

LINECALLPARAMFLAGS_DESTOFFHOOK

LINECALLPARAMFLAGS_IDLE

LINECALLPARAMFLAGS_NOHOLDCONFERENCE

LINECALLPARAMFLAGS_ONESTEPTRANSFER

LINECALLPARAMFLAGS_ORIGOFFHOOK

LINECALLPARAMFLAGS_PREDICTIVEDIAL

LINECALLPARAMFLAGS_SECURE

LINECALLPARAMS packet

LINECALLPARTYID_ADDRESS

LINECALLPARTYID_BLOCKED

LINECALLPARTYID_NAME

LINECALLPARTYID_OUTOFAREA

LINECALLPARTYID_PARTIAL

LINECALLPARTYID_UNAVAIL

LINECALLPARTYID_UNKNOWN

LINECALLPRIVILEGE_MONITOR

LINECALLPRIVILEGE_NONE

LINECALLPRIVILEGE_OWNER

LINECALLREASON_CALLCOMPLETION

LINECALLREASON_CAMPEDON

LINECALLREASON_DIRECT

LINECALLREASON_FWDBUSY

LINECALLREASON_FWDNOANSWER

LINECALLREASON_FWDUNCOND

LINECALLREASON_INTRUDE

LINECALLREASON_PARKED

LINECALLREASON_PICKUP

LINECALLREASON_REDIRECT

LINECALLREASON_REMINDER

LINECALLREASON_ROUTEREQUEST

LINECALLREASON_TRANSFER

LINECALLREASON_UNAVAIL

LINECALLREASON_UNKNOWN

LINECALLREASON_UNPARK

LINECALLSELECT_ADDRESS

LINECALLSELECT_CALL

LINECALLSELECT_CALLID

LINECALLSELECT_DEVICEID

LINECALLSELECT_LINE

LINECALLSTATE_ACCEPTED

LINECALLSTATE_BUSY

LINECALLSTATE_CONFERENCED

LINECALLSTATE_CONNECTED

LINECALLSTATE_DIALING

LINECALLSTATE_DIALTONE

LINECALLSTATE_DISCONNECTED

LINECALLSTATE_IDLE

LINECALLSTATE_OFFERING

LINECALLSTATE_ONHOLD

LINECALLSTATE_ONHOLDPENDCONF

LINECALLSTATE_ONHOLDPENDTRANSFER

LINECALLSTATE_PROCEEDING

LINECALLSTATE_RINGBACK

LINECALLSTATE_SPECIALINFO

LINECALLSTATE_UNKNOWN

LINECALLSTATUS packet

LINECALLTREATMENT_BUSY

LINECALLTREATMENT_MUSIC

LINECALLTREATMENT_RINGBACK

LINECALLTREATMENT_SILENCE

LINECALLTREATMENTENTRY packet

LINECONNECTEDMODE_ACTIVE

LINECONNECTEDMODE_ACTIVEHELD

LINECONNECTEDMODE_CONFIRMED

LINECONNECTEDMODE_INACTIVE

LINECONNECTEDMODE_INACTIVEHELD

LINEDEVCAPFLAGS_CALLHUB

LINEDEVCAPFLAGS_CALLHUBTRACKING

LINEDEVCAPFLAGS_CLOSEDROP

LINEDEVCAPFLAGS_CROSSADDRCONF

LINEDEVCAPFLAGS_DIALBILLING

LINEDEVCAPFLAGS_DIALDIALTONE

LINEDEVCAPFLAGS_DIALQUIET

LINEDEVCAPFLAGS_HIGHLEVCOMP

LINEDEVCAPFLAGS_LOCAL

LINEDEVCAPFLAGS_LOWLEVCOMP

LINEDEVCAPFLAGS_MEDIACONTROL

LINEDEVCAPFLAGS_MULTIPLEADDR

LINEDEVCAPFLAGS_PRIVATEOBJECTS

LINEDEVCAPS packet

LINEDEVSTATE_BATTERY

LINEDEVSTATE_CAPSCHANGE

LINEDEVSTATE_CLOSE

LINEDEVSTATE_COMPLCANCEL

LINEDEVSTATE_CONFIGCHANGE

LINEDEVSTATE_CONNECTED

LINEDEVSTATE_DEVSPECIFIC

LINEDEVSTATE_DISCONNECTED

LINEDEVSTATE_INSERVICE

LINEDEVSTATE_LOCK

LINEDEVSTATE_MAINTENANCE

LINEDEVSTATE_MSGWAITOFF

LINEDEVSTATE_MSGWAITON

LINEDEVSTATE_NUMCALLS

LINEDEVSTATE_NUMCOMPLETIONS

LINEDEVSTATE_OPEN

LINEDEVSTATE_OTHER

LINEDEVSTATE_OUTOFSERVICE

LINEDEVSTATE_REINIT

LINEDEVSTATE_REMOVED

LINEDEVSTATE_RINGING

LINEDEVSTATE_ROAMMODE

LINEDEVSTATE_SIGNAL

LINEDEVSTATE_TERMINALS

LINEDEVSTATUS packet

LINEDEVSTATUSFLAGS_CONNECTED

LINEDEVSTATUSFLAGS_INSERVICE

LINEDEVSTATUSFLAGS_LOCKED

LINEDEVSTATUSFLAGS_MSGWAIT

LINEDIALPARAMS packet

LINEDIALTONEMODE_EXTERNAL

LINEDIALTONEMODE_INTERNAL

LINEDIALTONEMODE_NORMAL

LINEDIALTONEMODE_SPECIAL

LINEDIALTONEMODE_UNAVAIL

LINEDIALTONEMODE_UNKNOWN

LINEDIGITMODE_DTMF

LINEDIGITMODE_DTMFEND

LINEDIGITMODE_PULSE

LINEDISCONNECTMODE_BADADDRESS

LINEDISCONNECTMODE_BLOCKED

LINEDISCONNECTMODE_BUSY

LINEDISCONNECTMODE_CANCELLED

LINEDISCONNECTMODE_CONGESTION

LINEDISCONNECTMODE_DONOTDISTURB

LINEDISCONNECTMODE_FORWARDED

LINEDISCONNECTMODE_INCOMPATIBLE

LINEDISCONNECTMODE_NOANSWER

LINEDISCONNECTMODE_NODIALTONE

LINEDISCONNECTMODE_NORMAL

LINEDISCONNECTMODE_NUMBERCHANGED

LINEDISCONNECTMODE_OUTOFORDER

LINEDISCONNECTMODE_PICKUP

LINEDISCONNECTMODE_QOSUNAVAIL

LINEDISCONNECTMODE_REJECT

LINEDISCONNECTMODE_TEMPFAILURE

LINEDISCONNECTMODE_UNAVAIL

LINEDISCONNECTMODE_UNKNOWN

LINEDISCONNECTMODE_UNREACHABLE

LINEERR_ADDRESSBLOCKED

LINEERR_ALLOCATED

LINEERR_BADDEVICEID

LINEERR_BEARERMODEUNAVAIL

LINEERR_BILLINGREJECTED

LINEERR_CALLUNAVAIL

LINEERR_COMPLETIONOVERRUN

LINEERR_CONFERENCEFULL

LINEERR_DIALBILLING

LINEERR_DIALDIALTONE

LINEERR_DIALPROMPT

LINEERR_DIALQUIET

LINEERR_DIALVOICEDETECT

LINEERR_DISCONNECTED

LINEERR_INCOMPATIBLEAPIVERSION

LINEERR_INCOMPATIBLEEXTVERSION

LINEERR_INIFILECORRUPT

LINEERR_INUSE

LINEERR_INVALADDRESS

LINEERR_INVALADDRESSID

LINEERR_INVALADDRESSMODE

LINEERR_INVALADDRESSSTATE

LINEERR_INVALADDRESSTYPE

LINEERR_INVALAGENTACTIVITY

LINEERR_INVALAGENTGROUP

LINEERR_INVALAGENTID

LINEERR_INVALAGENTSESSIONSTATE

LINEERR_INVALAGENTSTATE

LINEERR_INVALAPPHANDLE

LINEERR_INVALAPPNAME

LINEERR_INVALBEARERMODE

LINEERR_INVALCALLCOMPLMODE

LINEERR_INVALCALLHANDLE

LINEERR_INVALCALLPARAMS

LINEERR_INVALCALLPRIVILEGE

LINEERR_INVALCALLSELECT

LINEERR_INVALCALLSTATE

LINEERR_INVALCALLSTATELIST

LINEERR_INVALCARD

LINEERR_INVALCOMPLETIONID

LINEERR_INVALCONFCALLHANDLE

LINEERR_INVALCONSULTCALLHANDLE

LINEERR_INVALCOUNTRYCODE

LINEERR_INVALDEVICECLASS

LINEERR_INVALDEVICEHANDLE

LINEERR_INVALDIALPARAMS

LINEERR_INVALDIGITLIST

LINEERR_INVALDIGITMODE

LINEERR_INVALDIGITS

LINEERR_INVALEXTVERSION

LINEERR_INVALFEATURE

LINEERR_INVALGROUPID

LINEERR_INVALLINEHANDLE

LINEERR_INVALLINESTATE

LINEERR_INVALLOCATION

LINEERR_INVALMEDIALIST

LINEERR_INVALMEDIAMODE

LINEERR_INVALMESSAGEID

LINEERR_INVALPARAM

LINEERR_INVALPARKID

LINEERR_INVALPARKMODE

LINEERR_INVALPASSWORD

LINEERR_INVALPOINTER

LINEERR_INVALPRIVSELECT

LINEERR_INVALRATE

LINEERR_INVALREQUESTMODE

LINEERR_INVALTERMINALID

LINEERR_INVALTERMINALMODE

LINEERR_INVALTIMEOUT

LINEERR_INVALTONE

LINEERR_INVALTONELIST

LINEERR_INVALTONEMODE

LINEERR_INVALTRANSFERMODE

LINEERR_LINEMAPPERFAILED

LINEERR_NOCONFERENCE

LINEERR_NODEVICE

LINEERR_NODRIVER

LINEERR_NOMEM

LINEERR_NOMULTIPLEINSTANCE

LINEERR_NOREQUEST

LINEERR_NOTOWNER

LINEERR_NOTREGISTERED

LINEERR_OPERATIONFAILED

LINEERR_OPERATIONUNAVAIL

LINEERR_RATEUNAVAIL

LINEERR_REINIT

LINEERR_REQUESTOVERRUN

LINEERR_RESOURCEUNAVAIL

LINEERR_SERVICE_not_RUNNING

LINEERR_STRUCTURETOOSMALL

LINEERR_TARGETNOTFOUND

LINEERR_TARGETSELF

LINEERR_UNINITIALIZED

LINEERR_USERCANCELLED

LINEERR_USERUSERINFOTOOBIG

LINEEXTENSIONID packet

LINEFEATURE_DEVSPECIFIC

LINEFEATURE_DEVSPECIFICFEAT

LINEFEATURE_FORWARD

LINEFEATURE_FORWARDDND

LINEFEATURE_FORWARDFWD

LINEFEATURE_MAKECALL

LINEFEATURE_SETDEVSTATUS

LINEFEATURE_SETMEDIACONTROL

LINEFEATURE_SETTERMINAL

LINEFORWARD packet

LINEFORWARDLIST packet

LINEFORWARDMODE_BUSY

LINEFORWARDMODE_BUSYEXTERNAL

LINEFORWARDMODE_BUSYINTERNAL

LINEFORWARDMODE_BUSYNA

LINEFORWARDMODE_BUSYNAEXTERNAL

LINEFORWARDMODE_BUSYNAINTERNAL

LINEFORWARDMODE_BUSYNASPECIFIC

LINEFORWARDMODE_BUSYSPECIFIC

LINEFORWARDMODE_NOANSW

LINEFORWARDMODE_NOANSWEXTERNAL

LINEFORWARDMODE_NOANSWINTERNAL

LINEFORWARDMODE_NOANSWSPECIFIC

LINEFORWARDMODE_UNAVAIL

LINEFORWARDMODE_UNCOND

LINEFORWARDMODE_UNCONDEXTERNAL

LINEFORWARDMODE_UNCONDINTERNAL

LINEFORWARDMODE_UNCONDSPECIFIC

LINEFORWARDMODE_UNKNOWN

LINEGATHERTERM_BUFFERFULL

LINEGATHERTERM_CANCEL

LINEGATHERTERM_FIRSTTIMEOUT

LINEGATHERTERM_INTERTIMEOUT

LINEGATHERTERM_TERMDIGIT

LINEGENERATETERM_CANCEL

LINEGENERATETERM_DONE

LINEGENERATETONE packet

LINEMEDIACONTROL_NONE

LINEMEDIACONTROL_PAUSE

LINEMEDIACONTROL_RATEDOWN

LINEMEDIACONTROL_RATENORMAL

LINEMEDIACONTROL_RATEUP

LINEMEDIACONTROL_RESET

LINEMEDIACONTROL_RESUME

LINEMEDIACONTROL_START

LINEMEDIACONTROL_VOLUMEDOWN

LINEMEDIACONTROL_VOLUMENORMAL

LINEMEDIACONTROL_VOLUMEUP

LINEMEDIACONTROLCALLSTATE packet

LINEMEDIACONTROLDIGIT packet

LINEMEDIACONTROLMEDIA packet

LINEMEDIACONTROLTONE packet

LINEMEDIAMODE_ADSI

LINEMEDIAMODE_AUTOMATEDVOICE

LINEMEDIAMODE_DATAMODEM

LINEMEDIAMODE_DIGITALDATA

LINEMEDIAMODE_G3FAX

LINEMEDIAMODE_G4FAX

LINEMEDIAMODE_INTERACTIVEVOICE

LINEMEDIAMODE_MIXED

LINEMEDIAMODE_TDD

LINEMEDIAMODE_TELETEX

LINEMEDIAMODE_TELEX

LINEMEDIAMODE_UNKNOWN

LINEMEDIAMODE_VIDEO

LINEMEDIAMODE_VIDEOTEX

LINEMEDIAMODE_VOICEVIEW

LINEMONITORTONE packet

LINEOFFERINGMODE_ACTIVE

LINEOFFERINGMODE_INACTIVE

LINEOPENOPTION_PROXY

LINEOPENOPTION_SINGLEADDRESS

LINEPARKMODE_DIRECTED

LINEPARKMODE_NONDIRECTED

LINEPROVIDERENTRY packet

LINEPROVIDERLIST packet

LINEPROXYREQUEST packet

LINEPROXYREQUEST_AGENTSPECIFIC

LINEPROXYREQUEST_CREATEAGENT

LINEPROXYREQUEST_CREATEAGENTSESSION

LINEPROXYREQUEST_GETAGENTACTIVITYLIST

LINEPROXYREQUEST_GETAGENTCAPS

LINEPROXYREQUEST_GETAGENTGROUPLIST

LINEPROXYREQUEST_GETAGENTINFO

LINEPROXYREQUEST_GETAGENTSESSIONINFO

LINEPROXYREQUEST_GETAGENTSESSIONLIST

LINEPROXYREQUEST_GETAGENTSTATUS

LINEPROXYREQUEST_GETGROUPLIST

LINEPROXYREQUEST_GETQUEUEINFO

LINEPROXYREQUEST_GETQUEUELIST

LINEPROXYREQUEST_SETAGENTACTIVITY

LINEPROXYREQUEST_SETAGENTGROUP

LINEPROXYREQUEST_SETAGENTMEASUREMENTPERIOD

LINEPROXYREQUEST_SETAGENTSESSIONSTATE

LINEPROXYREQUEST_SETAGENTSTATE

LINEPROXYREQUEST_SETAGENTSTATEEX

LINEPROXYREQUEST_SETQUEUEMEASUREMENTPERIOD

LINEPROXYREQUESTLIST packet

LINEPROXYSTATUS_ALLOPENFORACD

LINEPROXYSTATUS_CLOSE

LINEPROXYSTATUS_OPEN

LINEQUEUEENTRY packet

LINEQUEUEINFO packet

LINEQUEUELIST packet

LINEQUEUESTATUS_NEWQUEUE

LINEQUEUESTATUS_QUEUEREMOVED

LINEQUEUESTATUS_UPDATEINFO

LINEREMOVEFROMCONF_ANY

LINEREMOVEFROMCONF_LAST

LINEREMOVEFROMCONF_NONE

LINEROAMMODE_HOME

LINEROAMMODE_ROAMA

LINEROAMMODE_ROAMB

LINEROAMMODE_UNAVAIL

LINEROAMMODE_UNKNOWN

LINESPECIALINFO_CUSTIRREG

LINESPECIALINFO_NOCIRCUIT

LINESPECIALINFO_REORDER

LINESPECIALINFO_UNAVAIL

LINESPECIALINFO_UNKNOWN

LINETERMCAPS packet

LINETERMDEV_HEADSET

LINETERMDEV_PHONE

LINETERMDEV_SPEAKER

LINETERMMODE_BUTTONS

LINETERMMODE_DISPLAY

LINETERMMODE_HOOKSWITCH

LINETERMMODE_LAMPS

LINETERMMODE_MEDIABIDIRECT

LINETERMMODE_MEDIAFROMLINE

LINETERMMODE_MEDIATOLINE

LINETERMMODE_RINGER

LINETERMSHARING_PRIVATE

LINETERMSHARING_SHAREDCONF

LINETERMSHARING_SHAREDEXCL

LINETONEMODE_BEEP

LINETONEMODE_BILLING

LINETONEMODE_BUSY

LINETONEMODE_CUSTOM

LINETONEMODE_RINGBACK

LINETRANSFERMODE_CONFERENCE

LINETRANSFERMODE_TRANSFER

Local events

   client (section 3.2.6, section 3.4.6)

   remotesp client

   remotesp server

   server (section 3.1.6, section 3.3.6)

   tapsrv client

   tapsrv server

M

MakeCall_Line packet

MakeCall_Special_Case_Line packet

Message processing

   client (section 3.2.4, section 3.4.4)

   server (section 3.1.4, section 3.3.4)

Messages

   common data types

   transport

Methods

   ClientAttach (Opnum 0)

   ClientDetach (Opnum 2)

   ClientRequest (Opnum 1)

   RemoteSPAttach (Opnum 0)

   RemoteSPDetach (Opnum 2)

   RemoteSPEventProc (Opnum 1)

MMC requests

MonitorDigits packet

MonitorMedia packet

MonitorTones packet

N

NegotiateAPIVersion packet

NegotiateAPIVersion_Line packet

NegotiateAPIVersionForAllDevices packet

NegotiateExtVersion_Line packet

NegotiateExtVersion_Phone packet

Normative references

O

Open packet

Open_Line packet

Outgoing call packets example

Overview (synopsis)

P

Packet exchange for establishing a management session example

Packet exchange for getting the server configuration example

Packet exchange for setting the server configuration example

Packet exchanges for acd proxy requests and responses example

Packet exchanges to answer an incoming call example

Packet exchanges to create an agent session for an acd group example

Packet exchanges to establish the session example

Packet exchanges to forward incoming calls or modify the existing forward state example

Packet exchanges to make an outgoing call example

Packet exchanges to terminate the management session example

Packet exchanges to terminate the session example

Packet exchanges to transfer a connected call example

Packet processing

   remotesp client

   remotesp server

   tapsrv client

   tapsrv server

Packets

   completion packets

   establishing session example

   forwarding calls example

   incoming call example

   line device completion

   outgoing call example

   overview

   phone device completion

   terminating session example

   transfer connected call example

   transport

Parameters - security index

Park_Line packet

Park_Special_Case_Line packet

Phone device

   completion packets

   constants

   create session

   requests

   terminate session

PHONE_BUTTON packet

PHONE_CLOSE packet

PHONE_CREATE packet

PHONE_DEVSPECIFIC packet

PHONE_REMOVE packet

PHONE_REPLY packet

PHONE_STATE packet

PHONEBUTTONFUNCTION_ABBREVDIAL

PHONEBUTTONFUNCTION_BRIDGEDAPP

PHONEBUTTONFUNCTION_BUSY

PHONEBUTTONFUNCTION_CALLAPP

PHONEBUTTONFUNCTION_CALLID

PHONEBUTTONFUNCTION_CAMPON

PHONEBUTTONFUNCTION_CONFERENCE

PHONEBUTTONFUNCTION_CONNECT

PHONEBUTTONFUNCTION_COVER

PHONEBUTTONFUNCTION_DATAOFF

PHONEBUTTONFUNCTION_DATAON

PHONEBUTTONFUNCTION_DATETIME

PHONEBUTTONFUNCTION_DIRECTORY

PHONEBUTTONFUNCTION_DISCONNECT

PHONEBUTTONFUNCTION_DONOTDISTURB

PHONEBUTTONFUNCTION_DROP

PHONEBUTTONFUNCTION_FLASH

PHONEBUTTONFUNCTION_FORWARD

PHONEBUTTONFUNCTION_HOLD

PHONEBUTTONFUNCTION_INTERCOM

PHONEBUTTONFUNCTION_LASTNUM

PHONEBUTTONFUNCTION_MSGINDICATOR

PHONEBUTTONFUNCTION_MSGWAITOFF

PHONEBUTTONFUNCTION_MSGWAITON

PHONEBUTTONFUNCTION_MUTE

PHONEBUTTONFUNCTION_NIGHTSRV

PHONEBUTTONFUNCTION_NONE

PHONEBUTTONFUNCTION_PARK

PHONEBUTTONFUNCTION_PICKUP

PHONEBUTTONFUNCTION_QUEUECALL

PHONEBUTTONFUNCTION_RECALL

PHONEBUTTONFUNCTION_REDIRECT

PHONEBUTTONFUNCTION_REJECT

PHONEBUTTONFUNCTION_REPDIAL

PHONEBUTTONFUNCTION_RINGAGAIN

PHONEBUTTONFUNCTION_SAVEREPEAT

PHONEBUTTONFUNCTION_SELECTRING

PHONEBUTTONFUNCTION_SEND

PHONEBUTTONFUNCTION_SENDCALLS

PHONEBUTTONFUNCTION_SETREPDIAL

PHONEBUTTONFUNCTION_SPEAKEROFF

PHONEBUTTONFUNCTION_SPEAKERON

PHONEBUTTONFUNCTION_STATIONSPEED

PHONEBUTTONFUNCTION_SYSTEMSPEED

PHONEBUTTONFUNCTION_TRANSFER

PHONEBUTTONFUNCTION_UNKNOWN

PHONEBUTTONFUNCTION_VOLUMEDOWN

PHONEBUTTONFUNCTION_VOLUMEUP

PHONEBUTTONINFO packet

PHONEBUTTONMODE_CALL

PHONEBUTTONMODE_DISPLAY

PHONEBUTTONMODE_DUMMY

PHONEBUTTONMODE_FEATURE

PHONEBUTTONMODE_KEYPAD

PHONEBUTTONMODE_LOCAL

PHONEBUTTONSTATE_DOWN

PHONEBUTTONSTATE_UNAVAIL

PHONEBUTTONSTATE_UNKNOWN

PHONEBUTTONSTATE_UP

PHONECAPS packet

PHONEERR_ALLOCATED

PHONEERR_BADDEVICEID

PHONEERR_DISCONNECTED

PHONEERR_INCOMPATIBLEAPIVERSION

PHONEERR_INCOMPATIBLEEXTVERSION

PHONEERR_INIFILECORRUPT

PHONEERR_INUSE

PHONEERR_INVALAPPHANDLE

PHONEERR_INVALAPPNAME

PHONEERR_INVALBUTTONLAMPID

PHONEERR_INVALBUTTONMODE

PHONEERR_INVALBUTTONSTATE

PHONEERR_INVALDATAID

PHONEERR_INVALDEVICECLASS

PHONEERR_INVALEXTVERSION

PHONEERR_INVALHOOKSWITCHDEV

PHONEERR_INVALHOOKSWITCHMODE

PHONEERR_INVALLAMPMODE

PHONEERR_INVALPARAM

PHONEERR_INVALPHONEHANDLE

PHONEERR_INVALPHONESTATE

PHONEERR_INVALPOINTER

PHONEERR_INVALPRIVILEGE

PHONEERR_INVALRINGMODE

PHONEERR_NODEVICE

PHONEERR_NODRIVER

PHONEERR_NOMEM

PHONEERR_notOWNER

PHONEERR_OPERATIONFAILED

PHONEERR_OPERATIONUNAVAIL

PHONEERR_REINIT

PHONEERR_REQUESTOVERRUN

PHONEERR_RESOURCEUNAVAIL

PHONEERR_SERVICE_not_RUNNING

PHONEERR_STRUCTURETOOSMALL

PHONEERR_UNINITIALIZED

PHONEEXTENSIONID packet

PHONEFEATURE_GENERICPHONE

PHONEFEATURE_GETBUTTONINFO

PHONEFEATURE_GETDATA

PHONEFEATURE_GETDISPLAY

PHONEFEATURE_GETGAINHANDSET

PHONEFEATURE_GETGAINHEADSET

PHONEFEATURE_GETGAINSPEAKER

PHONEFEATURE_GETHOOKSWITCHHANDSET

PHONEFEATURE_GETHOOKSWITCHHEADSET

PHONEFEATURE_GETHOOKSWITCHSPEAKER

PHONEFEATURE_GETLAMP

PHONEFEATURE_GETRING

PHONEFEATURE_GETVOLUMEHANDSET

PHONEFEATURE_GETVOLUMEHEADSET

PHONEFEATURE_GETVOLUMESPEAKER

PHONEFEATURE_SETBUTTONINFO

PHONEFEATURE_SETDATA

PHONEFEATURE_SETDISPLAY

PHONEFEATURE_SETGAINHANDSET

PHONEFEATURE_SETGAINHEADSET

PHONEFEATURE_SETGAINSPEAKER

PHONEFEATURE_SETHOOKSWITCHHANDSET

PHONEFEATURE_SETHOOKSWITCHHEADSET

PHONEFEATURE_SETHOOKSWITCHSPEAKER

PHONEFEATURE_SETLAMP

PHONEFEATURE_SETRING

PHONEFEATURE_SETVOLUMEHANDSET

PHONEFEATURE_SETVOLUMEHEADSET

PHONEFEATURE_SETVOLUMESPEAKER

PHONEHOOKSWITCHDEV_HANDSET

PHONEHOOKSWITCHDEV_HEADSET

PHONEHOOKSWITCHDEV_SPEAKER

PHONEHOOKSWITCHMODE_MIC

PHONEHOOKSWITCHMODE_MICSPEAKER

PHONEHOOKSWITCHMODE_ONHOOK

PHONEHOOKSWITCHMODE_SPEAKER

PHONEHOOKSWITCHMODE_UNKNOWN

PHONEINITIALIZEEXOPTION_USECOMPLETIONPORT

PHONEINITIALIZEEXOPTION_USEEVENT

PHONEINITIALIZEEXOPTION_USEHIDDENWINDOW

PHONELAMPMODE_BROKENFLUTTER

PHONELAMPMODE_DUMMY

PHONELAMPMODE_FLASH

PHONELAMPMODE_FLUTTER

PHONELAMPMODE_OFF

PHONELAMPMODE_STEADY

PHONELAMPMODE_UNKNOWN

PHONELAMPMODE_WINK

PHONEPRIVILEGE_MONITOR

PHONEPRIVILEGE_OWNER

PHONESTATE_CAPSCHANGE

PHONESTATE_CONNECTED

PHONESTATE_DEVSPECIFIC

PHONESTATE_DISCONNECTED

PHONESTATE_DISPLAY

PHONESTATE_HANDSETGAIN

PHONESTATE_HANDSETHOOKSWITCH

PHONESTATE_HANDSETVOLUME

PHONESTATE_HEADSETGAIN

PHONESTATE_HEADSETHOOKSWITCH

PHONESTATE_HEADSETVOLUME

PHONESTATE_LAMP

PHONESTATE_MONITORS

PHONESTATE_OTHER

PHONESTATE_OWNER

PHONESTATE_REINIT

PHONESTATE_REMOVED

PHONESTATE_RESUME

PHONESTATE_RINGMODE

PHONESTATE_RINGVOLUME

PHONESTATE_SPEAKERGAIN

PHONESTATE_SPEAKERHOOKSWITCH

PHONESTATE_SPEAKERVOLUME

PHONESTATE_SUSPEND

PHONESTATUS packet

PHONESTATUSFLAGS_CONNECTED

PHONESTATUSFLAGS_SUSPENDED

PickUp_Line packet

PickUp_Special_Case_Line packet

Preconditions

PrepareAddToConference_Line packet

PrepareAddToConference_Special_Case_Line packet

Prerequisites

Product behavior

Protocol Details

   overview

R

Redirect packet

References

   informative

   normative

Relationship to other protocols

ReleaseUserUserInfo packet

remotesp

   client - abstract data model

   client - initialization

   client - local events

   client - overview

   client - packet processing

   client - sequencing rules

   client - timer events

   client - timers

   IDL

   server - abstract data model

   server - initialization

   server - local events

   server - overview

   server - packet processing

   server - sequencing rules

   server - timer events

   server - timers

remotesp interface (section 3.3, section 3.4)

RemoteSPAttach (Opnum 0) method

RemoteSPAttach method

RemoteSPDetach (Opnum 2) method

RemoteSPDetach method

RemoteSPEventProc (Opnum 1) method

RemoteSPEventProc method

RemoveFromConference packet

Requests

   generic

   line device

   MMC

   phone device

RSPSetEventFilterMasks packet

S

Schema elements - directory service

SecureCall packet

Security

   implementer considerations

   overview

   parameter index

SelectExtVersion_Line packet

SelectExtVersion_Phone packet

SendUserUserInfo packet

Sequencing rules

   client (section 3.2.4, section 3.4.4)

   remotesp client

   remotesp server

   server (section 3.1.4, section 3.3.4)

   tapsrv client

   tapsrv server

Server

   abstract data model (section 3.1.1, section 3.3.1)

   ClientAttach (Opnum 0) method

   ClientDetach (Opnum 2) method

   ClientRequest (Opnum 1) method

   communication packages

   initialization (section 3.1.3, section 3.3.3)

   local events (section 3.1.6, section 3.3.6)

   message processing (section 3.1.4, section 3.3.4)

   overview

   remotesp - abstract data model

   remotesp - initialization

   remotesp - local events

   remotesp - overview

   remotesp - packet processing

   remotesp - sequencing rules

   remotesp - timer events

   remotesp - timers

   remotesp interface

   RemoteSPAttach (Opnum 0) method

   RemoteSPDetach (Opnum 2) method

   RemoteSPEventProc (Opnum 1) method

   sequencing rules (section 3.1.4, section 3.3.4)

   tapsrv - abstract data model

   tapsrv - initialization

   tapsrv - local events

   tapsrv - packet processing

   tapsrv - sequencing rules

   tapsrv - timer events

   tapsrv - timers

   timer events (section 3.1.5, section 3.3.5)

   timers (section 3.1.2, section 3.3.2)

SetAgentActivity packet

SetAgentGroup packet

SetAgentMeasurementPeriod packet

SetAgentSessionState packet

SetAgentState packet

SetAgentStateEx packet

SetAppSpecific packet

SetButtonInfo packet

SetCallData packet

SetCallHubTracking packet

SetCallParams packet

SetCallQualityOfService packet

SetCallTreatment packet

SetData packet

SetDefaultMediaDetection packet

SetDevConfig packet

SetDisplay packet

SetGain packet

SetHookSwitch packet

SetLamp packet

SetLineDevStatus packet

SetLineInfo packet

SetMediaControl packet

SetMediaMode packet

SetPhoneInfo packet

SetQueueMeasurementPeriod packet

SetRing packet

SetServerConfig packet

SetStatusMessages_Line packet

SetStatusMessages_Phone packet

SetTerminal packet

SetUpConference_Line packet

SetUpConference_Special_Case_Line packet

SetUpTransfer_Line packet

SetUpTransfer_Special_Case_Line packet

SetVolume packet

ShutDown_Line packet

ShutDown_Phone packet

Special case

   line device completion packets

   phone device completion packets

Standards assignments

STRINGFORMAT_ASCII

STRINGFORMAT_BINARY

STRINGFORMAT_DBCS

STRINGFORMAT_UNICODE

SwapHold packet

T

TAPI32_MSG packet

TAPISERVERCONFIG packet

tapsrv

   client - abstract data model

   client - initialization

   client - local events

   client - packet processing

   client - sequencing rules

   client - timer events

   client - timers

   IDL

   server - abstract data model

   server - initialization

   server - local events

   server - packet processing

   server - sequencing rules

   server - timer events

   server - timers

Terminate session

   line device

   packets example

   phone device

Timer events

   client (section 3.2.5, section 3.4.5)

   remotesp client

   remotesp server

   server (section 3.1.5, section 3.3.5)

   tapsrv client

   tapsrv server

Timers

   client (section 3.2.2, section 3.4.2)

   remotesp client

   remotesp server

   server (section 3.1.2, section 3.3.2)

   tapsrv client

   tapsrv server

Tracking changes

Transfer connected call packets example

Transport

Transport - packet

TUISPIDLL_OBJECT_DIALOGINSTANCE

TUISPIDLL_OBJECT_LINEID

TUISPIDLL_OBJECT_PHONEID

TUISPIDLL_OBJECT_PROVIDERID

TUISPIDLLCallback packet

U

UnCompleteCall packet

UnHold packet

UnPark_Line packet

UnPark_Special_Case_Line packet

V

VARSTRING packet

Vendor-extensible fields

Versioning

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