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Creating or Modifying a Topic

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

The easiest way to create a topic is to copy the file for an existing topic to a new file and then use an HTML editor to edit the title and text of the topic. It is recommended that you put the files for the new pages in a separate folder in the Content folder because it makes it easier for you to manage the changed files when you need to upgrade or reinstall Microsoft Dynamics CRM.

The style for a topic page is controlled by the Help.css, msnuxa.css, and psie17.css style sheets and the Help.js and msnpanehelp_script.js JScript files. Therefore, links to these files need to be in each topic file. The locations you specify in the links depend on where you store your new Help pages. If you change the location of the files by adding them to a custom sub folder, you must modify the links to these resources.


The following example shows the <head> section for a new help file created in a folder named AW, which is a subfolder of the Content folder. Because this file is now at a lower level, it is necessary to add "../" in front of the paths that link to these files: phie17.css, msnuxa.css, and msnpanehelp_script.js.

  <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
  <title>Custom Entity Name</title>
  <link rel="stylesheet" type="text/css" href="../phie17.css" />
  <link rel="stylesheet" type="text/css" href="../msnuxa.css" />
  <script language="javascript" src="../msnpanehelp_script.js">
  <meta name="keywords" content="comma-separated keywords" />
  <link rel="stylesheet" type="text/css" href="/help/common/help.css" />
  <script language="JavaScript" src="/help/common/help.js">

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