1.3 Overview

The Remote Assistance Initiation Protocol provides a set of DCOM interfaces that enable an expert to retrieve the Remote Assistance connection-specific data from the remote novice computer. This Remote Assistance connection-specific data is subsequently used to initiate a Remote Assistance connection as explained in the Remote Assistance Initiation Protocol.

The expert needs to have the IP address or fully qualified domain name (FQDN) of the novice computer to use this protocol.

The expert is the DCOM client and the novice is the DCOM server.

 Before the expert's DCOM call is executed on the novice computer, DCOM performs a check to verify that the expert is on the list of authorized Remote Assistance helpers on the novice computer.<1>