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CreateTicket Message

This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.

Creates a logon ticket representing the security context of a user.

Component Type

XML Element





A caller must be a member of the Administrator role.

A user in the Administrator role can use this message to obtain a ticket to the security context of another user and then, for example, create a Meet Now meeting for this user or verify and troubleshoot an issue the user is experiencing, without having explicit knowledge of the users password.

This example shows how to create a ticket for an administrator to log in to a Live Meeting conference center as user Dori.

The following code shows the request that is sent to a conference center.

<PlaceWareConfCenter authUser="apiuser" authPassword="Pa$$w0rd">
  <CreateTicketRequest duration="300">
    <GeneralLoginContext userID="dori"/>

This is the reply returned from the conference center when the request is processed successfully.

  <CreateTicketReply url="" ticket="z46tc3gvfwvo"/>