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SetStateIncidentResolution Message (CrmService)

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

Works for all deployment typesWorks online and offline

Sets the state of an incident resolution (case resolution).

The relevant classes are specified in the following table.

TypeClass
RequestSetStateIncidentResolutionRequest
ResponseSetStateIncidentResolutionResponse
Entityincidentresolution

Remarks

To use this message, pass an instance of the SetStateIncidentResolutionRequest class as the request parameter in the Execute method.

The possible states are defined in the IncidentResolutionState enumeration. To perform this action, the caller must have access rights on the entity instance specified in the request class. For a list of required privileges, see SetState Privileges.

This message updates the incidentresolution entity properties statuscode and statecode.

Example

For an example of how to use this message, see SetStateAccount.

See Also

Concepts

Reference


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