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Sales Force Automation

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

The entities described in this section help salespeople identify and track selling opportunities more effectively and efficiently.

In This Section

Lead and Opportunity Entities

Tracking contacts that could lead to an opportunity to make a sale.

Competitor Entity

Tracking the competitors for an organization.

Quote, Order, and Invoice Entities

Managing the information related to potential orders.

Salesperson Entities

Managing salespeople and their quotas.

Product Catalog Entities

Managing the collection of products with their pricing information.

Sales Literature Entities

Managing the collection of documents related to the business unit.

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