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Queue Item Entity Capabilities

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[Applies to: Microsoft Dynamics CRM 4.0]

Find the latest SDK documentation: CRM 2015 SDK

This entity represents an item in a queue that specifies a case or activity.

The class for this entity is queueitem. For queue items, you can use the messages listed in the following table with the Execute method.

ClassDescription
RetrieveUse this message to retrieve a queue item.

The entity instance to retrieve is specified in the TargetRetrieveQueue class.

You can also call the Retrieve method.

RetrieveMultipleUse this message to retrieve a collection of queue items.

The query expression that describes the entity instances to retrieve is specified in the Query property of this request.

You can also call the RetrieveMultiple method.


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