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Voice Response Application Development Roadmap

Speech Server 2007

This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.

The following steps provide a general outline for developing a voice response application using Speech Server.

  1. Read Preliminary Design Considerations.
    Pay special attention to issues that might impact your application design. This documentation area covers issues such as writing secure code, 64-bit development, thread management, resource management, and dialog design.
  2. Find a sample that illustrates an application similar to the one you want to develop. For more information, see Sample and Reference Applications.
  3. Browse through Speech Server Tutorials.
    Completing the tutorials will provide a general understanding of the voice response application development process using Speech Server tools and Microsoft Visual Studio 2005.
  4. Choose one of the Speech Server Programming Models.
    Your voice response application can be a Web-based application (using VoiceXML or SALT), a managed code application (using Windows Workflow), or a managed code application that wraps a Web-based application.
  5. Create a voice response application project.
  6. Create application grammars.
    A grammar consists of a structured list of rules that identify words or phrases that can be used for speech recognition. These rules provide the guidelines that an application uses when collecting spoken input. The guidelines are used to mimic or anticipate possible speech patterns from users and restrict the words or phrases that can be recognized by the application. For more information, see Develop Grammars with Speech Grammar Tools.
  7. Design and implement a dialog workflow or framework.
    A voice-only application interacts with the user entirely without visual cues. The dialog flow must be intuitive and natural enough to simulate two humans conversing. It must also provide a user with enough context and supporting information to understand the next action step at any point in the application. For an introduction, see Understand Speech Application Dialog Design and then see the following:
  8. Create application prompts.
    Voice response applications use prompts to greet users, provide information to users, ask questions to users, and direct users to take specific actions. For more information, see Develop Prompts with Speech Prompt Tools.
  9. Debug your application. For more information, see Debug Speech Applications.
  10. Deploy your application. For more information, see Speech Application Deployment.
  11. Tune your application. For more information, see Speech Application Analysis and Tuning.