Troubleshooting Custom Fields

Use the following troubleshooting tips to help troubleshoot problems with custom fields.

The custom field I created is not visible.

Custom fields are stored in the folder in which you create them. Open the folder in which you created the custom field to see if it is visible. You must recreate a custom field for each folder in which you want to use it.
Custom fields are stored in the field set called User-defined fields in the Field Chooser and in the Show Fields dialog box. To see all the custom fields in a folder, open the folder. On the View menu, select Current View, and then click Customize Current View. In the Customize View dialog box, click Fields. In the Select available fields from box, click User-defined fields in folder.

When using a custom field on a form region, the field must be created using an add-in in each folder where items using the form are stored so that the field can be added to the view and is searchable. If the field is created on only the form region, it will not be accessible in the view and it may not pick up the appropriate default value when a new item using the form is created.

For more information, see Extending a Form Region with an Add-in.

You cannot sort, group, or filter a formula field or combination field in Microsoft Office Outlook.