Getting Help from Microsoft Support (Visual Studio)
Use the following Web pages and other information to contact Microsoft for technical support.
Professional Support Options
Advanced support for experts and businesses. In the United States, for information about pay-per-incident assistance and about telephone assistance that is provided by experts who are trained to help business professionals, see Professional Support Options and Phone Numbers. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. In Canada, professional support is available by calling (800) 805-4440. In the United States and Canada, telephone assistance is available from 6:00 A.M. until 6:00 P.M. Pacific Time, Monday through Friday.
In the United States, submit your incident on the Web at Professional Support Options.
Get additional information about support offerings in the United States, as follows.
For | See |
|---|---|
Developers | |
IT Professionals | |
Value Add Partners, Resellers, Consultants | |
Microsoft Certified Partners | |
OEMs | Professional Support for Original Equipment Manufacturers (OEMs) |
In the United States, submit your incident by telephone, as follows.
For | Call |
|---|---|
Developers | (800) 936-5800 |
IT Professionals | (800) 936-4900 |
Partners (resellers/consultants) | (888) 456-5570 |
Microsoft Certified Partners | (888) 677-9444 |
Original Equipment Manufacturers | (800) 936-2197 |
System Builders | (888) 456-5570 |
Premier Support
For larger organizations that require managed support directly from Microsoft, contracts are available through various Premier Support and Alliance Support offerings. For more information, see Contact Us.
For the most recent listing of country and regional contact information, see International Support. If there is no Microsoft subsidiary office in your country or region, contact the establishment from which you obtained the Microsoft product.