Getting Help from Microsoft Support (Visual Studio)

Use the following Web pages and other information to contact Microsoft for technical support.

Technical Support Options

  • Product Name
    Visual Studio 2008

  • OEM distributed
    If the product came installed with a new computer or device, the hardware manufacturer provides technical support and assistance for this software. Contact the manufacturer directly for support.

  • Support Information Online
    Microsoft Help and Support

    In Canada, see Microsoft Help and Support, Canada

  • TTY Users
    Microsoft text telephone (TTY/TDD) services are available at (425) 635-4948 in Washington state or (800) 892-5234 in the United States and Canada.

  • Worldwide
    The support terms listed here are available in the United States and Canada only. Support outside the United States and Canada may vary. For a list of regional contacts, see International Support.

  • Conditions
    Microsoft support services are subject to then-current prices, terms, and conditions. Prices, terms, and conditions are subject to change without notice.

Professional Support Options

Advanced support for experts and businesses. In the United States, for information about pay-per-incident assistance and about telephone assistance that is provided by experts who are trained to help business professionals, see Professional Support Options and Phone Numbers. To purchase support incidents in advance, call Professional Support Sales at (800) 936-3500. In Canada, professional support is available by calling (800) 805-4440. In the United States and Canada, telephone assistance is available from 6:00 A.M. until 6:00 P.M. Pacific Time, Monday through Friday.

In the United States, submit your incident on the Web at Professional Support Options.

Professional Support Options and Phone Numbers

Get additional information about support offerings in the United States, as follows.

For

See

Developers

Professional Support for Developers

IT Professionals

Professional Support for IT Professionals

Value Add Partners, Resellers, Consultants

Professional Support for Resellers and Consultants

Microsoft Certified Partners

Professional Support for Microsoft Certified Partners

OEMs

Professional Support for Original Equipment Manufacturers (OEMs)

In the United States, submit your incident by telephone, as follows.

For

Call

Developers

(800) 936-5800

IT Professionals

(800) 936-4900

Partners (resellers/consultants)

(888) 456-5570

Microsoft Certified Partners

(888) 677-9444

Original Equipment Manufacturers

(800) 936-2197

System Builders

(888) 456-5570

Premier Support

For larger organizations that require managed support directly from Microsoft, contracts are available through various Premier Support and Alliance Support offerings. For more information, see Contact Us.

International Product Support

For the most recent listing of country and regional contact information, see International Support. If there is no Microsoft subsidiary office in your country or region, contact the establishment from which you obtained the Microsoft product.

See Also

Other Resources

Accessibility Features of Visual Studio