Troubleshoot Pushpins
Make sure that the symbol you're trying to move or delete represents a Pushpin and not a point of interest. Points of interest, such as businesses and attractions, cannot be moved or deleted. You can, however, choose not to display these on the map. Learn about showing or hiding places on the map.
Linked Pushpins cannot be deleted or moved. If your Pushpin was created by linking to a source file, you cannot move or delete it later. You can delete the record in your source file and then update your linked data, or you can import your data instead.
The location columns may not have been given the correct headings. You must use one of the headings in the drop-down list at the top of each column for every column containing location information. MapPoint uses these headings to place your records on the map. Make sure that each heading describes the type of geographical information contained in that column.
The correct country has not been specified. For instance, if you are importing or linking to Canadian data, select Canada in the Country/Region list when you choose a valid heading for each location field. If your data contains records from more than one country, select <Multi/Other> in the Country/Region list. If you are mapping data from multiple countries, be sure to include in your source data a column or field containing the country name for each record.
The correct country has been specified, but the column headings are incorrect. If you are mapping data from multiple countries, make sure that you have chosen correct column headings.
The source data may not be formatted correctly and consistently. It is important that the information in your source data is consistently organized. For example, make sure that all your cities are in the same column.
You skipped or cancelled matching records. If you cancelled matching records, you can match them to the map later. If you skipped records, you can later match these records to the map.