ISV Programming Guide

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The Microsoft CRM 3.0 SDK supports a wide variety of customizations designed to allow independent software vendors (ISVs) to create add-on modules for the Microsoft CRM 3.0 product. This guide contains information to help you understand the issues you will face when creating an add-on and installer. It also includes best practices to consider in your design and implementation phases.

In This Topic

General Guidelines

Using the Microsoft CRM Customization File

Using the Microsoft CRM Web Services

Using Dynamic Entity

Using Callouts

Configuring Your Web Site

Using External Resources

Customizing Microsoft CRM Help Files

Customizing the Outlook Client

Helper Code for ISVs

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